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Customer Satisfaction Survey 2025

1.I felt comfortable asking questions about my (or my family member’s) treatment and/or medication.
2.My treatment/service goals were based on the desires of myself and/or my family.
3.BHC staff were respectful of my cultural background (race, religion, language, etc.).
4.BHC staff were responsive when I reached out to them.
5.The quality of my life has improved as a result of services received.
6.Betty Hardwick Center's hours of operation (8am to 5pm, Monday - Friday) meet my needs.
7.What has gone well since entering services at BHC?
8.What would improve your services at BHC?
9.Is there a BHC staff member that you would like to recognize for their work?
10.Are there any additional comments you would like to make in general?
11.BHC staff were available and helpful when I experienced a crisis.
12.I was approached with sensitivity to my needs. 
13.Please share with us how you completed this survey.
14.Please identify the service you received from Betty Hardwick Center and/or the staff members you worked with.
15.We appreciate your time and feedback. If you would like to be entered into a quarterly drawing for a $25 gift card, please enter your name and contact information below.