March 2018 Phone Revamp

We've listened to the voices of our patients! We've taken their input and revamped our phone system to increase patient satisfaction and experience. We welcome feedback and suggestions to continuously improve the Rx Plus Experience! Please take this short survey so your voice can be heard!

* 1. Was your experience with Rx Plus Pharmacy a personal one?

* 2. How many calls did you receive from an Rx Plus Pharmacy representative before your prescription delivery was scheduled?

* 3. How long were you on hold before speaking to a representative?

* 4. Have you used our other contact services including Texting, KLARA-Chat, the mobile APP for refills, email or website? Please check all that apply