Rossland Public Library Community Engagement Survey

The Rossland Public Library Association is planning for the next four years and we need your help! This survey will take approximately eight minutes to complete.

The results will be used in reports to the City of Rossland Council to determine the impact of the Library on the community of Rossland, as well as the needs of library patrons and the future of the Rossland Public Library Association. Your feedback is invaluable.

All survey participants are invited to complete an entry form at the end of the survey for a prize featuring prominent community businesses!

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* 1. Please select your age group:

Under 18

18-24

25-34

35-44

45-54

55-64

65+

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* 2. Are you a library user?

Yes

If you selected "no", please tell us why:

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* 3. How frequently do you visit the library?

Every day

A few times a week

About once a week

A few times a month

Once a month

Less than once a month

None of the above

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* 4. Please rate your satisfaction with these library services:

	Excellent	Good	Poor	N/A
Customer Service	Customer Service Excellent	Customer Service Good	Customer Service Poor	Customer Service N/A	Customer Service
Digital Collection (eBooks, Audiobooks, etc)	Digital Collection (eBooks, Audiobooks, etc) Excellent	Digital Collection (eBooks, Audiobooks, etc) Good	Digital Collection (eBooks, Audiobooks, etc) Poor	Digital Collection (eBooks, Audiobooks, etc) N/A	Digital Collection (eBooks, Audiobooks, etc)
Physical Collection (books, magazines, movies, audiobooks, reference materials, lendable technology, Library of Things, etc)	Physical Collection (books, magazines, movies, audiobooks, reference materials, lendable technology, Library of Things, etc) Excellent	Physical Collection (books, magazines, movies, audiobooks, reference materials, lendable technology, Library of Things, etc) Good	Physical Collection (books, magazines, movies, audiobooks, reference materials, lendable technology, Library of Things, etc) Poor	Physical Collection (books, magazines, movies, audiobooks, reference materials, lendable technology, Library of Things, etc) N/A	Physical Collection (books, magazines, movies, audiobooks, reference materials, lendable technology, Library of Things, etc)
Library of Things (apple corer, pressure canner, dehydrators, projector, Bat Pack, Hiking Backpack, Kid's Snowshoes, thermal readers, Purple Air: Air Quality Monitor, projector, etc)	Library of Things (apple corer, pressure canner, dehydrators, projector, Bat Pack, Hiking Backpack, Kid's Snowshoes, thermal readers, Purple Air: Air Quality Monitor, projector, etc) Excellent	Library of Things (apple corer, pressure canner, dehydrators, projector, Bat Pack, Hiking Backpack, Kid's Snowshoes, thermal readers, Purple Air: Air Quality Monitor, projector, etc) Good	Library of Things (apple corer, pressure canner, dehydrators, projector, Bat Pack, Hiking Backpack, Kid's Snowshoes, thermal readers, Purple Air: Air Quality Monitor, projector, etc) Poor	Library of Things (apple corer, pressure canner, dehydrators, projector, Bat Pack, Hiking Backpack, Kid's Snowshoes, thermal readers, Purple Air: Air Quality Monitor, projector, etc) N/A	Library of Things (apple corer, pressure canner, dehydrators, projector, Bat Pack, Hiking Backpack, Kid's Snowshoes, thermal readers, Purple Air: Air Quality Monitor, projector, etc)
Loanable Technology (laptops, samsung tablets, iPads, sphero class kit, microbots, etc)	Loanable Technology (laptops, samsung tablets, iPads, sphero class kit, microbots, etc) Excellent	Loanable Technology (laptops, samsung tablets, iPads, sphero class kit, microbots, etc) Good	Loanable Technology (laptops, samsung tablets, iPads, sphero class kit, microbots, etc) Poor	Loanable Technology (laptops, samsung tablets, iPads, sphero class kit, microbots, etc) N/A	Loanable Technology (laptops, samsung tablets, iPads, sphero class kit, microbots, etc)
Social Media Pages (Facebook, Instagram, X)	Social Media Pages (Facebook, Instagram, X) Excellent	Social Media Pages (Facebook, Instagram, X) Good	Social Media Pages (Facebook, Instagram, X) Poor	Social Media Pages (Facebook, Instagram, X) N/A	Social Media Pages (Facebook, Instagram, X)
Wi-Fi and Public Computers	Wi-Fi and Public Computers Excellent	Wi-Fi and Public Computers Good	Wi-Fi and Public Computers Poor	Wi-Fi and Public Computers N/A	Wi-Fi and Public Computers
Printing/Scanning	Printing/Scanning Excellent	Printing/Scanning Good	Printing/Scanning Poor	Printing/Scanning N/A	Printing/Scanning
Hours of Operation	Hours of Operation Excellent	Hours of Operation Good	Hours of Operation Poor	Hours of Operation N/A	Hours of Operation
Library Space (decor, layout, furniture, cleanliness, seating, quiet spaces, meeting rooms, etc)	Library Space (decor, layout, furniture, cleanliness, seating, quiet spaces, meeting rooms, etc) Excellent	Library Space (decor, layout, furniture, cleanliness, seating, quiet spaces, meeting rooms, etc) Good	Library Space (decor, layout, furniture, cleanliness, seating, quiet spaces, meeting rooms, etc) Poor	Library Space (decor, layout, furniture, cleanliness, seating, quiet spaces, meeting rooms, etc) N/A	Library Space (decor, layout, furniture, cleanliness, seating, quiet spaces, meeting rooms, etc)
InterLibrary Loans	InterLibrary Loans Excellent	InterLibrary Loans Good	InterLibrary Loans Poor	InterLibrary Loans N/A	InterLibrary Loans
Library Website	Library Website Excellent	Library Website Good	Library Website Poor	Library Website N/A	Library Website
Exam Invigilation	Exam Invigilation Excellent	Exam Invigilation Good	Exam Invigilation Poor	Exam Invigilation N/A	Exam Invigilation
Library Atmosphere (welcoming and inclusive)	Library Atmosphere (welcoming and inclusive) Excellent	Library Atmosphere (welcoming and inclusive) Good	Library Atmosphere (welcoming and inclusive) Poor	Library Atmosphere (welcoming and inclusive) N/A	Library Atmosphere (welcoming and inclusive)
Online Databases (Libby, Gale Courses, LinkedIn Learning, Kermode Education, etc)	Online Databases (Libby, Gale Courses, LinkedIn Learning, Kermode Education, etc) Excellent	Online Databases (Libby, Gale Courses, LinkedIn Learning, Kermode Education, etc) Good	Online Databases (Libby, Gale Courses, LinkedIn Learning, Kermode Education, etc) Poor	Online Databases (Libby, Gale Courses, LinkedIn Learning, Kermode Education, etc) N/A	Online Databases (Libby, Gale Courses, LinkedIn Learning, Kermode Education, etc)

Please include comments if desired:

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* 5. Please rate your satisfaction with these library programs:

	Excellent	Good	Poor	N/A
Books and Babies	Books and Babies Excellent	Books and Babies Good	Books and Babies Poor	Books and Babies N/A	Books and Babies
JR Book Club at RSS	JR Book Club at RSS Excellent	JR Book Club at RSS Good	JR Book Club at RSS Poor	JR Book Club at RSS N/A	JR Book Club at RSS
Librarian Lynn at Strong Start	Librarian Lynn at Strong Start Excellent	Librarian Lynn at Strong Start Good	Librarian Lynn at Strong Start Poor	Librarian Lynn at Strong Start N/A	Librarian Lynn at Strong Start
After School Tuesday Programming	After School Tuesday Programming Excellent	After School Tuesday Programming Good	After School Tuesday Programming Poor	After School Tuesday Programming N/A	After School Tuesday Programming
Summer Reading Club	Summer Reading Club Excellent	Summer Reading Club Good	Summer Reading Club Poor	Summer Reading Club N/A	Summer Reading Club
Spanish Club	Spanish Club Excellent	Spanish Club Good	Spanish Club Poor	Spanish Club N/A	Spanish Club
Open Crafting Program	Open Crafting Program Excellent	Open Crafting Program Good	Open Crafting Program Poor	Open Crafting Program N/A	Open Crafting Program
Raven Reads Book Club	Raven Reads Book Club Excellent	Raven Reads Book Club Good	Raven Reads Book Club Poor	Raven Reads Book Club N/A	Raven Reads Book Club
Tech Coaching	Tech Coaching Excellent	Tech Coaching Good	Tech Coaching Poor	Tech Coaching N/A	Tech Coaching
Senior's Walking Club	Senior's Walking Club Excellent	Senior's Walking Club Good	Senior's Walking Club Poor	Senior's Walking Club N/A	Senior's Walking Club
Home Delivery for Homebound Residents	Home Delivery for Homebound Residents Excellent	Home Delivery for Homebound Residents Good	Home Delivery for Homebound Residents Poor	Home Delivery for Homebound Residents N/A	Home Delivery for Homebound Residents
Sing-A-Long for Seniors	Sing-A-Long for Seniors Excellent	Sing-A-Long for Seniors Good	Sing-A-Long for Seniors Poor	Sing-A-Long for Seniors N/A	Sing-A-Long for Seniors
Winter Carnival and Golden City Days Book Sales	Winter Carnival and Golden City Days Book Sales Excellent	Winter Carnival and Golden City Days Book Sales Good	Winter Carnival and Golden City Days Book Sales Poor	Winter Carnival and Golden City Days Book Sales N/A	Winter Carnival and Golden City Days Book Sales
Santa at the Library	Santa at the Library Excellent	Santa at the Library Good	Santa at the Library Poor	Santa at the Library N/A	Santa at the Library
Seasonal Seed Library	Seasonal Seed Library Excellent	Seasonal Seed Library Good	Seasonal Seed Library Poor	Seasonal Seed Library N/A	Seasonal Seed Library
Special Event Programming (mending workshops, fall escape rooms, author talks, puzzle exchange, spring clothing exchange, floral arranging, etc)	Special Event Programming (mending workshops, fall escape rooms, author talks, puzzle exchange, spring clothing exchange, floral arranging, etc) Excellent	Special Event Programming (mending workshops, fall escape rooms, author talks, puzzle exchange, spring clothing exchange, floral arranging, etc) Good	Special Event Programming (mending workshops, fall escape rooms, author talks, puzzle exchange, spring clothing exchange, floral arranging, etc) Poor	Special Event Programming (mending workshops, fall escape rooms, author talks, puzzle exchange, spring clothing exchange, floral arranging, etc) N/A	Special Event Programming (mending workshops, fall escape rooms, author talks, puzzle exchange, spring clothing exchange, floral arranging, etc)

Please include comments if desired:

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* 6. Based on your complete experience with the Rossland Public Library, how likely are you to recommend it to your family and friends?

100

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 7. How do you find out about the library's events and services? Select all that apply.

Community Boards (Post Office, Ferraro's, Rec Center, etc)

Social Media (Facebook, Instagram, X)

Website

In-Person Visits

Word of Mouth

None of the Above

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* 8. I wish our library... (please indicate below a wish you have for a library program, collection suggestion, welcoming spaces, etc.)

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* 9. Please tell us a story or memory of how the Rossland Public Library has positively impacted you or your family.

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* 10. Please describe any barriers to accessibility that you have encountered while using the Library.

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* 11. Please feel free to add any additional comments that you would like Council to consider when it comes to the future of the Library.

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* 12. Optional: Please leave your name and contact information to be entered into a draw!

Name

Email Address

Phone Number