Discover the Top 3 Cultural Competence Challenges Facing Senior Managers in 2020

Kia Ora and Talofa,

My name is Iulia Leilua and I’m a candidate for the Masters of Technological Futures programme run by Tech Futures Lab in Auckland.

I’m researching a project about how emerging disruptive technologies could help subject matter experts raise their understanding of Māori cultural intelligence and indigenous circular thinking.

I’d like to hear from you as a subject matter expert to better understand your top Māori cultural intelligence challenges. I’d also like to help you and your team find ways to embed indigenous thinking into your work so it becomes business as usual in 2020 and beyond.

Take 3 minutes now to fill out this anonymous survey, and if you leave your email address, I’ll send you the insights from my survey results once I reach my target of 100 respondents.

Question Title

* 1. Which industry or sector do you work in?

Health

Business and Finance

Tourism and Hospitality

Education

Construction

Engineering

Oil and Gas

Technology

Design

Science

Agriculture and Forestry

Creative Arts

Media

Retail

Social Services

Manufacturing

Communications/Marketing/PR

Sports

Other (please specify)

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* 2. How would you describe your current role?

Board Member

Chief Executive

Senior Advisor

Director

Senior Manager

Team Leader

Other (please specify)

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* 3. What are your biggest challenges when it comes to working or engaging with Māori?

Different attitudes to time means deadlines aren't met

Not enough budget to engage properly

Fear of causing offence

Not knowing how to start engagement process

Unrealistic expectations from Māori about outcomes

Unrealistic expectations from your job about reaching outcomes

Other (please explain)

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* 4. To what degree are these challenges affecting your productivity or ability to achieve outcomes?

None at all

A little

A moderate amount

A lot

A great deal

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* 5. Cultural competency in your organisation. Please tick to answer 'Yes' or leave blank to answer 'No'. (Please tick one or more).

Does your organisation have a koha policy?

Does your organisation have a tangi leave policy?

Do you have a Treaty of Waitangi policy?

Have you bestowed Māori names on any of your meeting rooms, buildings, teams, projects, products or assets?

Are your organisation’s computer keyboards enabled to use Māori macrons?

Do your staff members celebrate Māori Language Week?

Do you have a Māori communications or responsiveness strategy?

Are Māori values part of your organisation’s core values?

Have your executive and staff undergone cultural competency training?

Is unconscious bias part of staff training or inductions?

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* 6. When it comes to learning about working with Māori, what are the topics you want to learn more about? (Please tick one or more)

Understanding and observing protocols

Building relationships

Knowing how to communicate

Understanding basic Māori language

Understanding Māori customer personas

Understanding Māori user journey maps

Understanding tribal politics

Understanding the Treaty of Waitangi

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* 7. Which of these Māori concepts are you familiar with?

Whanaungatanga

Manaakitanga

Kaitiakitanga

Aroha

Tika and Pono

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* 8. How would you rate your organisation's effectiveness when working with Māori stakeholders or customers? (0 is not effective - 10 is very effective)

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 9. If you could have any question answered about working with or engaging Māori, what would it be?

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* 10. Thanks for completing this survey. To show my appreciation, I’d like to share the insights from my survey with you once I reach my target of 100 respondents. Please leave your name and email address below if you’d like to receive these insights.

Otherwise hit “DONE” if you'd like to stay anonymous. Thanks again for your time.
Ngā mihi, Iulia Leilua.

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