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Rogers First Set Tour - Feedback Survey
Thank you for taking the time to share your feedback on your experience with the Rogers First Set Tour. The information provided in this survey is completely anonymous and confidential and will solely be used to help us improve Rogers First Set Tour - Rookie & Rising Stars tournaments for your child.

This short survey will take approximately 5-10 minutes to complete. For your valued time, you will be invited to enter a draw to win a $100 Sport Check / Sports Experts gift card upon completion of the survey.
Player Profile
1.Which province/territory does your child compete in?(Required.)
2.How old is your child?(Required.)
3.Which ball colour category is your child primarily training and competing in this year?(Required.)
4.Which tournaments did your child compete in this year? (select all that apply)(Required.)
5.Including this year, how many years has your child participated in Rogers First Set Tour - Rookie / Rising Stars tournaments?(Required.)
6.Has your child participated in a Rogers First Set Try / Learn / Play program or event in the past?(Required.)
7.Which of the following was your child's first tennis tournament experience?(Required.)
8.What were the main reasons for your/your child's decision to participate in Rogers First Set Tour - Rookie / Rising Stars tournaments? (select all that apply)(Required.)
9.Where did you hear about Rogers First Set Tour - Rookie / Rising Stars tournaments? (select all that apply)(Required.)
Tournament Experience
10.Reflecting on your/your child's experiences at Rogers First Set Tour - Rookie / Rising Stars tournaments, were the following items delivered:(Required.)
Yes, for all tournaments
Yes, but only for some tournaments
No, not for any tournament
Tournament information available on the tournament website at least 3 days prior to tournament (scoring format and rules, order of play/schedule, draw, acceptance and reserve lists, etc.)
Visible draws and order of play on site
Tournament desk and director present on site at all times
Scorecards installed on each court
One court monitor per bank of courts
Rules and scoring format announced before the matches
Courts adjusted to the correct size for the event category (Red ball – 1/2 court; Orange ball – 3/4 court; Green dot/yellow ball – full court)
Appropriate ball colour used for the event category (Ages 7-8 – red ball; Ages 8-10 – orange ball; Ages 9-12 – green dot ball; Ages 10-18 – yellow/regular ball)
The three matches scheduled per child were within a single block of time (half a day)
11.Reflecting on your/your child's experiences at Rogers First Set Tour - Rookie / Rising Stars tournaments, how satisfied are you with the following:(Required.)
Very dissatisfied
Somewhat dissatisfied
Neutral
Somewhat satisfied
Very satisfied
Registration process for tournaments
Competition formats (draws, match lengths, scoring format, etc.)
Communication and clarity of tournament information
Event schedules and timing related to other family commitments
Tournament staff available and approachable for questions or concerns
The amount and availability of competitions
Value for cost of tournament experience
12.Reflecting on your/your child's experiences at Rogers First Set Tour - Rookie / Rising Stars tournaments, how much do you agree with the following:(Required.)
Strongly disagree
Somewhat disagree
Neither disagree or agree
Somewhat agree
Strongly agree
The tournament environment is inclusive and welcoming for families of all backgrounds
You/your child feel welcomed and safe at tournaments
While competing, you/your child speak up if something is wrong
If you/your child witness something wrong taking place, you know where to go to speak up
You/your child are aware of the Safe Sport policies (for parents, coaches, and players)
The event and result are fair
There is enough supervision to ensure players follow proper rules and sportsmanship
Coaches, tournament staff, and other parents model positive behavior and respect during events
The competition environment supports sportsmanship and enjoyment
Tournaments contribute to your child’s physical skill development (ex. movement, tactical, technical)
Tournaments contribute to your child’s mental skill development (ex. emotional, confidence, resilience)
Tournaments contribute to your child’s love of the sport
Tournaments provide opportunities for your child to build positive relationships/social connections with other players
Closing Thoughts
13.On a scale of 1 to 5, how likely are you to encourage your child to continue competing in Rogers First Set Tour tournaments and/or progress to sanctioned provincial/territorial tournaments in the future?(Required.)
Very Unlikely
Unlikely
Unsure
Likely
Very Likely
14.What moments, experiences, or elements of the Rogers First Set Tour stood out positively for you, and how could we create more of those experiences in the future?
15.If you would like to enter our draw to win a $100 Sport Check / Sports Experts gift card, please fill in the following information: (Your information will only be used to contact you with regards to the contest).