Outpatient Laboratory Patient Satisfaction Survey

Thank you for taking the time to complete our survey, we value your feedback. Please share with us the level of satisfaction you experienced at your Out-Patient Laboratory appointment. 1 star = very unsatisfied to 5 stars = very satisfied.

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* 1. I had no concerns in scheduling or my appointment

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* 2. I had no problems finding the Out-Patient Lab once in the hospital.

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* 3. The Lab Team treated me with respect and dignity

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* 4. Information about the blood collection process was explained to me in a way I could understand.

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* 5. I was provided an opportunity to ask questions about the test being performed

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* 6. I left my appointment satisfied and with a clear understanding of what would happen next.

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* 7. I would recommend BGH Out-Patient Laboratory Services to my friends and family