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GSE Maintenance Survey
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1.
What is the average age of equipment in your company’s GSE fleet?
(Required.)
0-4 years
5-9 years
10-19 years
20-29 years
30+ years
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2.
Is your company’s GSE fleet comprised of:
(Required.)
All diesel / gasoline powered equipment
A majority of diesel / gasoline powered equipment
A majority of electric powered GSE
All electric GSE
Other alternative energy powered GSE (please specify)
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3.
Is your company’s GSE fleet comprised of:
(Required.)
A majority of motorized GSE
Half motorized, half non-motorized GSE
A majority of non-motorized GSE
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4.
Do you anticipate your company’s 2024 GSE maintenance budget will be:
(Required.)
More than 2023 budget
The same as 2023 budget
Less than 2023 budget
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5.
How does your company address GSE maintenance?
(Required.)
All GSE maintenance is performed in-house
A majority of GSE maintenance is performed in-house
Half of GSE maintenance is performed in-house and half is outsourced
A majority of GSE maintenance is outsourced
All GSE maintenance is outsourced
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6.
If your company’s GSE maintenance is outsourced, is that work performed:
(Required.)
By another entity at the airport
By another entity at a different airport
By the GSE manufacturer
By a third-party GSE distributor/lessor/provider
Other (please specify)
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7.
What maintenance tasks does your company perform in-house? Select all that apply.
(Required.)
Daily GSE inspections / checklist reviews
Preventative / Routine GSE maintenance
GSE Repair
Other (please specify)
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8.
How does your company foresee the role of GSE maintenance evolving in the next five years?
(Required.)
Increasingly performed in-house by GSE users
Increasingly outsourced to GSE maintenance providers
Increasingly performed by GSE manufacturers
Increasingly performed by third-party GSE distributors/lessors/providers
Other (please specify)
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9.
What type of ground support equipment does your company currently maintain in-house? Select all that apply
(Required.)
Air Starts
Baggage/Cargo Tractors
Belt Loaders
Cargo Loaders
Catering Equipment
Deicing Equipment
Fueling Equipment
Ground Power Units
Lav & Potable Water Equipment
Passenger Stairs/Ramps
Pre-Conditioned Air Units
Pushback Tractors
None of the above
Other (please specify)
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10.
What type of ground support equipment does your company outsource maintenance? Select all that apply
(Required.)
Air Starts
Baggage/Cargo Tractors
Belt Loaders
Cargo Loaders
Catering Equipment
Deicing Equipment
Fueling Equipment
Ground Power Units
Lav & Potable Water Equipment
Passenger Stairs/Ramps
Pre-Conditioned Air Units
Pushback Tractors
None of the above
Other (please specify)
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11.
In the past year has your company’s GSE maintenance staff?
(Required.)
Increased
Remained steady
Decreased
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12.
How many GSE maintenance personnel members does your company employ?
(Required.)
0
1-5
6-10
11-15
16-20
21+
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13.
Q18 What are your company’s greatest challenges regarding GSE maintenance? Select all that apply.
(Required.)
Finding and retaining staff
Training and staying current with new technologies
GSE parts sourcing / availability
Cost of GSE parts
Cost of tools and equipment
Lack of tools and equipment
Other (please specify)
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14.
What factors put the biggest strain on your company’s GSE maintenance budget? Select all that apply.
(Required.)
Finding and retaining staff
Training and staying current with new technologies
GSE parts sourcing / availability
Cost of GSE parts
Cost of tools and equipment
Lack of tools and equipment
Other (please specify)
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15.
What technology does your company use to enhance GSE maintenance? Select all that apply.
(Required.)
Electronic inspection/checklist solutions
Electronic GSE maintenance planning
Asset management solutions
User accountability solutions
Other (please specify)
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16.
What solutions has your company invested in to enhance GSE maintenance? Select all that apply
(Required.)
Personal / Handheld devices
Mobile Apps
Cloud-based services
Virtual / Augmented reality
Artificial intelligence
Bluetooth connected equipment
Inter of Things (IoT) platforms
Automated solutions
Autonomous / Robotic equipment
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17.
What factor, if any, most deter your company from investing in GSE maintenance-related technology?
(Required.)
Cost of equipment
Cost of training
Time for training
Complexity of training
None of the above
Other (please specify)
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18.
How does your company anticipate more eGSE in the market will impact maintenance operations?
(Required.)
There will be less GSE maintenance tasks to perform
There will be the same amount of GSE maintenance tasks
There will be more GSE maintenance tasks required
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19.
How does your company anticipate more eGSE in the market will impact maintenance costs?
(Required.)
There will be less GSE maintenance costs
GSE maintenance costs will remain the same
There will be more GSE maintenance costs
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20.
Which of the following best describes your business?
(Required.)
Major Airline
Regional Airline
Cargo Airline
Ground Handler / Service Provider
Airport
FBO
Other (please specify)
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21.
Which of the following best describes your job title?
(Required.)
Owner
President / VP / Director of Operations
Operations Manager
General Manager
Engineering Manager
Maintenance Manager
Station Manager
Other (please specify)
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22.
What best describes your job duties? Select all that apply.
(Required.)
Owner/Corporate Management
Purchasing
Maintenance
Engineering
Operations
Sales/Marketing
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23.
In which geographical area are you located?
(Required.)
Africa
Asia
Caribbean / Central America
Europe
Far East / Asia Pacific / Australia
Middle East
North America
South America
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24.
Which of the following best describes the airport you work at?
(Required.)
Large Commercial Airport
Small / Medium Commercial Airport
Large Business / General Aviation Airport
Small Business / General Aviation Airport
Military
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25.
What is the FAA code for the airport you're most closely associated with? If you are associated with multiple airports, please answer ‘not applicable’.
(Required.)
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26.
Would you be willing to be contacted by a member of our editorial staff to discuss the results of this survey from an industry expert perspective? (note: answering yes will remove anonymity from your survey response)
(Required.)
Yes
No