Thank you for taking the time to share your feedback.

As a valued customer of Alliance Safety Equipment, your feedback helps us understand your needs, improve our products and services, and deliver a better customer experience.

As a thank you for participating, you’ll go into the draw to win a Summer Prize Pack valued at over $300.

Entries close at 5pm on 4 December 2026. The winner will be contacted directly and announced on our social media channels.

Thank you for your continued support of Alliance Safety Equipment. We appreciate your feedback and look forward to continuing to support your business.

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1. What services have you used at Alliance Safety Equipment? Please select all that apply. (Required.)

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2. Overall, how would you rate the quality of your experience with Alliance Safety Equipment? (Required.)

0 - Very Dissatisfied 5 - Neither Satisfied nor Dissatisfied 10 - Very Satisfied
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i We adjusted the number you entered based on the slider’s scale.

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3. What were the main factors that influenced your rating? Please share any feedback that would help us improve.

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4. On a scale of 0 to 10, how likely are you to recommend Alliance Safety Equipment to a colleague or another business? (Required.)

0 - Not at all likely 5 - Moderately Likely 10 - Extremely Likely
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i We adjusted the number you entered based on the slider’s scale.

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5. Please provide an explanation as to why you have given this rating.

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6. Which factors influence your purchasing decisions the most? Please select all that apply. (Required.)

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7. When ordering from Alliance Safety Equipment, what platform are you most likely to use? (Required.)

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8. Do you feel our branches maintain an adequate level of stock to meet your product requirements? (Required.)

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9. If you feel our branches could improve stock availability, what products or categories would you like us to keep more readily available?

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10. Are Alliance Safety Equipment’s current service and turnaround times meeting your business needs? (Required.)

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11. What is your expected response time when requesting a quote? (Required.)

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12. Are there any products or equipment you would like to hire, purchase or service through Alliance Safety Equipment that we don't currently offer?

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13. Would you be more likely to place orders through our online webstore, if you were to receive an additional discount? (Required.)

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14. Would you be interested in establishing a 14-day account in exchange for an additional discount on your purchases? (Required.)

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15. Do you feel we currently offer an adequate range of payment options? (Required.)

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16. If not, what additional payment methods would you like us to consider offering?

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17. Would you like to register for our online webstore?

Registered customers can access their special pricing, create quotes, view current stock levels and estimated order arrival dates, and access current and previous orders and invoices. (Required.)

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18. Do you have any additional feedback or suggestions on how we can improve our services?

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19. Enter the Draw to Win a Summer Prize Pack!

Please provide your company details and contact information (email address or phone number) to enter the draw to win a Summer Prize Pack valued at over $300!

Please note: If the requested information is not provided, you will not be entered into the prize draw. (Required.)

Thank you for completing this survey. Should you have any further feedback, questions or concerns, please do not hesitate to contact us on 07 4725 4448 or email admin@alliancesafety.com.au
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