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Signs of Safety Service User Feedback - Parents

Bruce Grey Child and Family Services is carrying out this survey to help improve our services to you and all of the families that we help.  You do not have to complete the survey.  The survey is very short, and it should only take about 5 minutes to complete.

The information you give is strictly confidential, you do not need to provide your name or any identifying information, we will not be able to know who completed the survey.

Thank your for helping us do better.

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* 1. Month your file closed (if applicable)

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* 2. What Services Did You Receive (Investigation/Ongoing Family Services):

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* 3. Do you identify yourself as an Indigenous person, that is First Nation, Metis or Inuit?:

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* 4. If you identify yourself as Indigenous person, are you (Check all that apply)

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* 5. What racial group do you identify with? (Check all that apply):

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* 6. My phone calls were quickly returned.

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* 7. I was treated with respect.

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* 8. Overall, how satisfied were you with the services you received from Bruce Grey Child and Family Services:

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* 9. Please choose how much you agree/disagree with each of the following statements:

  Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree
My worker listens to me in a way that shows they want to really understand my family.
 My worker does what they say they will do.
 My worker notices what’s working well in my family regarding the care, safety and well being of my  
 My worker has been clear with me about how they see the concerns about my family situation. 
  My worker and I agree on what we are concerned about.
 I have felt involved in making plans about what to do.
My worker has spent time with my child/ren and has listened to what they say about the problems and what should happen.
My worker has made sure my child/ren fully understood what’s being done to help them.
My worker cares that we solve our problems. 

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* 10. If you could change one thing about how your worker worked with you, what would it be?

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* 11. Finally, is there anything else you’d like to tell us about how your worker worked with your family?

0 of 11 answered
 

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