The City of Riverside Fire Department is seeking your feedback to help guide the 2022-2027 Strategic Plan.  Please take a few minutes to answer the questions below.

We need your help to make your fire department better.
All responses will remain anonymous.

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* 1. What connection do you have to the City of Riverside? (select all that apply)

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* 2. Have you ever interacted with a member of the City of Riverside Fire Department in a professional setting (emergency response, inspection, education session, etc.)?

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* 3. If you answered "YES" to the previous question, did your interaction with the City of Riverside Fire Department meet both your expectations and needs?

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* 4. How would you rate the City of Riverside Fire Department in the following areas?

  Excellent Good Average Poor Neutral / Does Not Apply
Fiscal Responsibility
Quality of Service
Ability to Respond Quickly
Professionalism
Customer Service
Public Education Programs
Fire Prevention Services

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* 5. What is your most preferred method of communication from the City of Riverside Fire Department? (select one)

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* 6. As a member of the community, how important is it to you that the Fire Department remains an Internationally Accredited  Agency and an ISO Class 1 Department?

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* 7. List three values you feel are essential for City of Riverside Fire Department employees to adhere to:

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* 8. List two challenges you see the City of Riverside Fire Department facing in the next five years:

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* 9. What do you feel the City of Riverside Fire Department can do to improve itself?

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* 10. Are there any other comments regarding the City of Riverside Fire Department and the level of service it provides to the City of Riverside that you would like us to consider in the development of our five year strategic plan?

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