The City is asking for your participation in this short survey for renters and landlords in Palo Alto.

We anticipate that the survey will take you 5 minutes or less to complete. 

Your responses will help City staff respond to City Council-requested renter policy development initiatives. For more information on this work, please visit the City webpage  www.cityofpaloalto.org/RenterProtectionPolicy.

If you have any questions on this survey or have additional thoughts to share, please contact the City of Palo Alto Long Range Planning Division: 

Long Range Planning
PlanDiv.Info@CityofPaloAlto.org
(650) 329-2442

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* 1. Are you a Palo Alto resident?

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* 2. Check all that apply:

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* 3. If you are a renter in Palo Alto, what percentage of your household income goes to rent?

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* 4. If you are a landlord or property manager of a rental unit or units in Palo Alto, does the rent you recieve cover your rental unit operating expenses and repairs?

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* 5. If you are a landlord or property manager of a rental unit or units in Palo Alto, are you awaiting any back rent because rent was not paid due to the COVID-19 pandemic?

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* 6. The City has a program that offers mediation services that could potentially assist if there are disagreements or difficult issues between a tenant and landlord in Palo Alto. 

Please refer to the following City website for more information: www.cityofpaloalto.org/Departments/Community-Services/Human-Services/Tenant-Landlord-Mediation-Services

Before reading this information, were you aware of this program?

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* 7. The City has a local Tenant Relocation Assistance (TRA) policy. 

Tenants qualify for this financial assistance from landlords in instances of no-fault eviction if their rental unit is on a property with 10 rental units or more. 

Please refer to the following City website for more information: www.cityofpaloalto.org/files/assets/public/planning-amp-development-services/long-range-planning/tenant-relocation-assistance-2018-2022-041122.pdf

Before reading this information, were you aware of this policy?

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* 8. Is there anything that you'd like to share with the City about your experience as a renter in Palo Alto or as a landlord or property manager in Palo Alto? You can also email the Long Range Planning Division at PlanDiv.Info@CityofPaloAlto.org.

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* 9. Please provide your contact information if you would like to be updated on City policy pertaining to Palo Alto rental units.

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