ICMH Shop Survey

Since the Eric Martin Pavilion opened in 1968, Island Community Mental Health (formerly Capital Mental Health Association) has operated a gift shop in the lobby. With patients moving to the Patient Care Centre, the population using the building has changed.

We are considering a make-over of the shop, and would like to hear about your experiences with the gift shop, and what those using the building would like to see offered in the future.

When you complete this survey, you will be entered into a draw for a $30 gift card for Save On Foods.

Question Title

* 1. What is your overall impression of the current gift shop in EMP?

I don't pay attention to the shop

I like the gift shop as it is

I think the shop could be improved

Comment

Question Title

* 2. Please rate these aspects of the current gift shop

	Very good	Good	Fair	Needs improvement	Poor
Variety of goods	Variety of goods Very good	Variety of goods Good	Variety of goods Fair	Variety of goods Needs improvement	Variety of goods Poor
Helpfulness of staff	Helpfulness of staff Very good	Helpfulness of staff Good	Helpfulness of staff Fair	Helpfulness of staff Needs improvement	Helpfulness of staff Poor
Location	Location Very good	Location Good	Location Fair	Location Needs improvement	Location Poor
Friendliness of staff	Friendliness of staff Very good	Friendliness of staff Good	Friendliness of staff Fair	Friendliness of staff Needs improvement	Friendliness of staff Poor
Quality of goods	Quality of goods Very good	Quality of goods Good	Quality of goods Fair	Quality of goods Needs improvement	Quality of goods Poor
Display of goods	Display of goods Very good	Display of goods Good	Display of goods Fair	Display of goods Needs improvement	Display of goods Poor
Cleanliness	Cleanliness Very good	Cleanliness Good	Cleanliness Fair	Cleanliness Needs improvement	Cleanliness Poor
Hours of operation	Hours of operation Very good	Hours of operation Good	Hours of operation Fair	Hours of operation Needs improvement	Hours of operation Poor
Organization of shop	Organization of shop Very good	Organization of shop Good	Organization of shop Fair	Organization of shop Needs improvement	Organization of shop Poor