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Redwood Coast Transit Authority Passenger Facilities Survey

The Redwood Coast Transit Authority (RCTA) is conducting a survey of RCTA passengers and their experience with bus stops. Please take a moment to tell us about your experiences so that we can plan for future improvements. Contact Chris Sterner at csterner@lsctrans.com or (530) 537-3955 with questions or concerns.
1.Which bus stop do you use most often? (List stop or nearest intersection)
2.How often do you use this stop?
3.How do you typically get to the bus stop?
4.About how long does it take you to get from your home/activity center to this stop?
5.How would you rate your experience waiting at this stop?
6.Please explain the reason for your rating
7.Are there any of the following problems with this stop?
8.Which improvements to this stop would make the biggest difference?
9.How did you learn where to wait for the bus?
10.Is there another RCTA bus stop that should be improved?
11.Is there another location where a new RCTA Bus Stop should be added?
12.List bus stops which may be difficult to find, particularly for a new user:
13.Are there any rural flag (un-signed/not designated) stops which should be improved to a standard bus stop?
14.RCTA is planning to develop a new primary transfer point on Front Street. Using a scale of 1 to 5, with 1 being Least Important and 5 being Most Important indicate the importance of the following amenities to you at the Front Street Transfer Point (circle your answer):
Least Important
Somewhat Important
Neutral
Very Important
Most Important
Easy Transfers
Benches
Shelters
Restrooms
Bike Racks
Personal Vehicle Parking
RCTA Staff Available Onsite
Ticket Sales
Vending/Cafe
Landscaping
15.What is the most common reason you use RCTA?
16.What is your age?
17.Is there anything else you'd like us to know about RCT bus stops?: