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We want your opinion!

To help us ensure we are delivering high quality services, please complete the following survey. All answers will be received anonymously and kept confidential. We appreciate your help in enabling us to grow and improve as an agency! 

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* 1. I have____________ with the management team and support staff at IMLKS.

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* 2. I am__________ about the services IMLKS provides.

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* 3. I would recommend IMLKS’ services to friends and family members.

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* 4. As a family member I am included in important decisions.

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* 5. The agency values its relationship it has with my family member receiving services.

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* 6. As a family member I am invited in the hiring process of support staff.

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* 7. IMLKS treats me & my family member with respect.

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* 8. IMLKS hires support staff that are competent and are trained appropriately to perform their job tasks.

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* 9. I know who to contact with any concerns or complaints regarding the services provided by IMLKS.

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* 10. Do you have any additional comments or feedback for IMLKS?

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