HealthHelp Provider Experience Survey Summer 2024

Thank you for taking the time to provide us with your feedback on our products and services. HealthHelp provides several easy ways for you to obtain your authorizations: online web application, fax, phone authorization through a call center, and IVR automated touch phone system. We would like your input on any of the methods you have used to contact HealthHelp. Your input helps us improve our website and the provider experience.

Question Title

* 1. How often do you utilize HealthHelp's services?

Every day

Once a week or more often

Between two and three times a month

Once a month

Less than once a month

Never used