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* 1. Which of the following best describes you?

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* 2. On average, how often do you use the Library? (Include in-person visits; website usage; and telephone, e-mail, and internet chat questions.)

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* 3. How did you most recently use the Library's services?

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* 4. What were your reasons for using the Library?

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* 5. Thinking of your most recent interaction with the Library, what is your opinion of staff in the following areas?

  Excellent Very good Average Fair Poor Unable to evaluate
Responsiveness to your needs
Availability
Professionalism
Approachability
Courteousness/friendliness
Knowledge
Overall

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* 6. Thinking of your most recent interaction with the Library, how well did the Library's collection meet your research needs?

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* 7. How likely are you to use the Maryland State Law Library again or to recommend it to someone you know who could use its services?

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* 8. How did you hear about the Maryland State Law Library?

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* 9. Are there ways in which we could improve the Library's collections?

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* 10. Are there ways in which we could improve service at the Library?

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* 11. Additional comments:

T