Métis Urban Housing Corporation and Métis Capital Housing Corporations are conducting a tenant survey to help us monitor satisfaction with the services we provide. It gives us vital information so we are able to plan our resources and support our mission to provide affordable, adequate and sustainable housing for Indigenous families in Alberta.

Question Title

* 1. How satisfied are you with the services provided by the following departments?

  Very Satisfied Satisfied OK Dissatisfied Very Dissatisfied
Reception
Rent Clerk
Tenant Relations Officer
Maintenance Staff

Question Title

* 2. Are you satisfied with how helpful and friendly the staff are?

  Very Satisfied Satisfied OK Dissatisfied Very Dissatisfied
Reception
Rent Clerk
Tenant Relations Officer
Maintenance Staff

Question Title

* 3. Are you satisfied with how the staff are able to deal with your inquiry?

  Very Satisfied Satisfied OK Dissatisfied Very Dissatisfied
Reception
Rent Clerk
Tenant Relations Officer
Maintenance Staff

Question Title

* 4. Thinking about any maintenance repairs completed on your unit:

Have you had any maintenance repairs carried out in this property in the last 12 months?

Question Title

* 5. If you answered Yes, how satisfied or dissatisfied were you with the maintenance repairs provided?

Question Title

* 6. How satisfied are you that we work and act in a professional manner?

  Very Satisfied Satisfied OK Dissatisfied Very Dissatisfied
Reception
Rent Clerk
Tenant Relations Officer
Maintenance Staff

Question Title

* 7. How satisfied are you that we listen to your views and make it easy for you to contact us?

  Very Satisfied Satisfied OK Dissatisfied Very Dissatisfied
Reception
Rent Clerk
Tenant Relations Officer
Maintenance Staff

Question Title

* 8. How satisfied are you that we communicate clearly and honestly with you?

  Very Satisfied Satisfied OK Dissatisfied Very Dissatisfied
Reception
Rent Clerk
Tenant Relations Officer
Maintenance Staff

Question Title

* 9. Do you or any other members of your household smoke?

Question Title

* 10. Do you or any other members of the household conduct Cultural practices i.e. Smudging?

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