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Digital Corporate Banking Group- After Sales Survey
Share your RBank experience with us.
Tell us how we're doing by completing this short survey!
1.
Which of the following services did you avail from Robinsons Bank? (Please select all that apply)
ADA (Auto Debit Account)
Payroll Suite
Payroll Payout
Checkwriter Plus
Supplier Payments
Bills Payments
e2banking (Account Viewing)
Pesonet
Internal Fund Transfer
Check Pro
MT940
Electonic Bank Statement (EBS)
Corporate Debit Card
RBank Sign UP
RWallet
Reference Account
Which company are you representing?
2.
How satisfied are you with the quality of products offered?
Poor
1 star
Unsatisfactory
2 stars
Average
3 stars
Satisfactory
4 stars
Excellent
5 stars
3.
What other CMS product or service are you interested to avail of?
ADA (Auto Debit Account)
Payroll Suite
Payroll Payout
Checkwriter Plus
Supplier Payments
Bills Payments
e2banking (Account Viewing)
Pesonet
Internal Fund Transfer
Check Pro
MT940
Electonic Bank Statement (EBS)
Corporate Debit Card
RBank Sign UP
RWallet
Reference Account
4.
Please rate how well our CMS After-Sales Officer served you:
Officer showed knowledge about products and services
Poor
1 star
Unsatisfactory
2 stars
Average
3 stars
Satisfactory
4 stars
Excellent
5 stars
5.
How quickly were our officers able to address your concerns or queries?
Less than 30 minutes
Within an hour
More than 2 hours
Next day
Not responded
6.
Overall, how satisfied are you with Robinsons Bank?
Ver Dissatisfied
1 star
Dissatisfied
2 stars
Neutral
3 stars
Satisfied
4 stars
Very Satisfied
5 stars
7.
Do you have any comments or suggestions?
8.
How likely are you to recommend Robinsons Bank to another company?
1
1 star
2
2 stars
3
3 stars
4
4 stars
5
5 stars
6
6 stars
7
7 stars
8
8 stars
9
9 stars
10
10 stars
