Restore Motion Customer Satisfaction Survey
1.
On a scale of 0 to 10,
How likely is it that you would recommend Restore Motion to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
2.
Once contacted by a Restore Motion scheduler, how long did you wait for a service representative to see you?
Within 3-5 days
Within 5-10 days
Within a month
I don't recall
3.
What was your impression of your Customer Service Representative and/or Service Representative (PSR)?
Excellent
Above average
Average
Below average
Poor
Other (please specify)
4.
How would you rate the quality of the product?
Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality
5.
Overall, how satisfied or dissatisfied are you with our company?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
6.
Do you have any other comments, questions, or concerns?
7.
My financial responsibilities were clearly communicated to me
Disagree Strongly
Disagree
Neutral
Agree
Strongly Agree
8.
How would you rate the level of training/instructions provided by our Customer Service Representative and/or Service Representative (PSR)?
Excellent
Very Good
Good
Fair
Poor
N/A
9.
How would you rate our Customer Service Representative and/or Service Representative (PSR) product knowledge?
Excellent
Very Good
Good
Fair
Poor
N/A
10.
How would you rate our Customer Service Representative and/or Service Representative (PSR) respect and concern for your privacy?
Excellent
Very Good
Good
Fair
Poor
N/A
Current Progress,
0 of 10 answered