Crime Victim Satisfaction Survey

* 1. The information mailed to me was helpful.

  Strongly Disagree Somewhat Disagree Neutral Somewhat Agree Strongly Agree
Please select the number that most closely represents your opinion.

* 2. The assistance I received increased my understanding of the criminal justice system and helped me exercise my rights.

  Strongly Disagree Somewhat Disagree Neutral Somewhat Agree Strongly Agree
Please select the number that most closely represents your opinion.

* 3. Staff understood my problems and concerns.

  Strongly Disagree Somewhat Disagree Neutral Somewhat Agree Strongly Agree
Please select the number that most closely represents your opinion.

* 4. Staff communicated with me in a way I could understand.

  Strongly Disagree Somewhat Disagree Neutral Somewhat Agree Strongly Agree
Please select the number that most closely represents your opinion.

* 5. Victim compensation and restitution was explained to me and I received assistance with my claim if I needed it.

  Strongly Disagree Somewhat Disagree Neutral Somewhat Agree Strongly Agree
Please select the number that most closely represents your opinion.

* 6. Please rate your overall experience with the services you received.
(Note that Crime Victim Services staff cannot control the outcome of the course process, probation violations, and/or collection of restitution. The role of staff is to keep you informed of the case status, provide you with information about the criminal justice system, and refer you to the proper resources.)

  Poor Fair Average Good Excellent
Please select the number that most closely represents your opinion.

* 7. What did you find most helpful about the services? What suggestions could you make to improve services?

* 8. Please rate your overall experience with law enforcement at the time of the crime.
Things to consider: Were you given a yellow victim information card? Did the officer inform you of your rights and address any questions or concerns you had? Did the officer refer you to available resources if you needed additional assistance?

  Poor Fair Average Good Excellent
Please select the number that most closely represents your opinion.

* 9. Please rate your overall experience with the prosecutor who handled your case.
Things to consider: Did the prosecutor provide you an opportunity to give your input with regard to the outcome of the case? Did the prosecutor address any questions or concerns you had? Was the prosecutor informative and helpful?

  Poor Fair Average Good Excellent
Please select the number that most closely represents your opinion.

* 10. Please rate your overall experience with the criminal justice system process and the likelihood you would report a crime in the future if you or someone you know is victimized.

  Poor Fair Average Good Excellent
Please select the number that most closely represents your opinion.
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