City of Eugene: Purchasing Feedback We are seeking feedback on your experience, understanding and interest in doing business with the City of Eugene. OK Question Title * 1. What industry is your business in? Advertising/Marketing Architecture Commerical Printing Computer/IT/Software Development Construction Consulting Engineering Goods Distribution Goods Manufacturing Graphic Design Health/Human Services Legal Security/Protective Services Trade Services (landscaping, painting, mechanical repair, etc). Other (please specify) OK Question Title * 2. How many people does your business employ? Less than 5 5-15 16 -50 51-100 More than 100 OK Question Title * 3. Where is your business located? Eugene/Springfield Greater Lane County Portland Metro Area Western Oregon (other than those areas noted above) Eastern Oregon Washington California Somewhere Else (please specify) OK Question Title * 4. Is your business certified on COBID? Yes - we are certified (ACDBE, ESB, MBE, SVDBE, WBE) We're working on it I don't know what COBID is We're qualified to be but haven't begun the process We don't qualify and/or we're not interested OK Question Title * 5. Have you ever responded to a City of Eugene solicitation? (Request for Quote, Request for Proposal, Request for Qualifications, Request for Information, Invitation to Bid) Yes No OK Question Title * 6. If you have responded to a City of Eugene solicitation, were you awarded the contract? Yes No Not applicable OK Question Title * 7. If you were awarded a contract with the City of Eugene, what was the approximate total dollar amount of the contract? Less than $5,000 $5,000-$9,999 $10,000 - $49,999 $50,000 - $149,000 $150,000 - $499,999 More than $500,000 Not applicable OK Question Title * 8. If you have not responded to a City of Eugene solicitation, what factors prevented you from responding? I've never seen one. The process was not clear or understandable. Insufficient time to respond. Too much information or too many submittals required. Project budget was too low for the requested scope. Project schedule was too short for the requested scope. There has not been a solicitation relevant to my business. Our business did not meet the requirements of the solicitation. The insurance requirements were prohibitive. Not applicable Other (please specify) OK Question Title * 9. Where do you learn of City of Eugene solicitations? ORPIN eBid City of Eugene website Word of mouth/Connections I haven't ever learned of one Other (please specify) OK Question Title * 10. Are you registered on ORPIN? Yes No OK Question Title * 11. Have you ever visited the the City of Eugene Purchasing Office website? Yes No OK Question Title * 12. In your experience with the City of Eugene procurement process, do you think it is open, fair and equitable? Yes No Neutral N/A Other (please specify) OK Question Title * 13. If you have responded to a solicitation from the City of Eugene, did you feel that the requirements were clearly communicated and understandable? Yes No Neutral N/A Other (please specify) OK Question Title * 14. If you have had experience with the City of Eugene Purchasing Office, did you feel that you received high-quality customer service? Yes No Neutral N/A Other (please specify) OK Question Title * 15. Do you have any additional feedback for the Purchasing Office about customer service or the procurement process? OK Question Title * 16. Have you ever attended a reverse vendor trade show (ie, a tradeshow where Government agencies are at the tables and business owners are the attendees)? Yes No OK Question Title * 17. If you have attended a reverse vendor trade show, did you find it useful for any of the following reasons: Learning about the solicitation process Learning about upcoming projects Meeting buyers and/or project managers Learning about business development Not applicable Other (please specify) OK Question Title * 18. What are the best ways for you to receive new information and updates about the procurement process from the City of Eugene (e.g., trainings, workshops, solicitation process, upcoming projects)? Purchasing website Email Social media Reverse vendor trade shows In-person trainings and/or presentations Blog None of the above - I don't want to receive information about these things Other (please specify) OK Question Title * 19. If your business regularly serves as a prime (with at least one subconsultant on your team), how important is it to you that you have a subconsultant certified on COBID? Very important Somewhat important Neutral Not important Not applicable OK Question Title * 20. What barriers do you face in working with or finding a COBID-certified business to join your team? Finding experienced businesses Finding businesses in my area of work that are COBID-certified Realizing any benefit to having them on my team Too much effort to search the COBID directory I don't even know where to begin the process Not applicable Other (please specify) OK Question Title * 21. Do you feel that the City of Eugene is committed to ensuring that all businesses, regardless of size, location or minority affiliation, can fairly compete for City Business? Yes No Neutral Other OK Question Title * 22. Nearly done! Do you have any other feedback to share? OK DONE
