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Lake County Website Review
1.
Do you live in Lake County, IL?
Yes
No
2.
How old are you?
Under 18
18-24
25-34
35-44
45-54
55-64
65+
Prefer not to answer
3.
What is the highest level of education you've completed?
High School
Associate / Bachelors Degree
Masters
Trade School
Prefer not to say
4.
Which best describes you/your affiliation?
Lake County Government Employee
Student
Non-Profit Organization
Government/ Military
Business/ Industry
News/ Media
Other (please specify)
The following questions will be about the Lake County website (www.LakeCountyIL.gov).
5.
How do you usually access LakeCountyIL.gov?
Mobile / Cell phone
Desktop Computer
Tablet
Laptop
Other (please specify)
6.
Please rate your overall level of satisfaction or dissatisfaction with the following elements of LakeCountyIL.gov:
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Overall level of satisfaction
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Website appearance (design)
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Website content
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Organization of information
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
7.
On a scale of 0-10, with 10 being the best, how would you rate the LakeCountyIL.gov website?
0
5
10
Clear
8.
How often do you visit LakeCountyIL.gov?
Every day
A few times a week
About once a week
A few times a month
Once a month
Less than once a month
9.
Why do you visit LakeCountyIL.gov?
10.
If you were looking for specific information, were you able to find it?
Yes, easily
Yes, but it took some effort
Only part of it
No
I was just browsing
11.
When using LakeCountyIL.gov, how do you locate what you are trying to find?
Menu Bar
Search Bar
Other (please specify)
12.
On a scale of 0 - 10, with 10 being very satisfied, please rate your ability to find information on LakeCountyIL.gov:
0
10
Clear
13.
What would you like to change on our existing website?
14.
What would you like to see on our new website?
15.
Do you have any other suggestions?
Current Progress,
0 of 15 answered
