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* 1. Do you live in Lake County, IL?

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* 2. How old are you?

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* 3. What is the highest level of education you've completed?

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* 4. Which best describes you/your affiliation?

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The following questions will be about the Lake County website (www.LakeCountyIL.gov).

Screenshot of LakeCountyIL.gov

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* 5. How do you usually access LakeCountyIL.gov?

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* 6. Please rate your overall level of satisfaction or dissatisfaction with the following elements of LakeCountyIL.gov:

  Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied
Overall level of satisfaction
Website appearance (design)
Website content
Organization of information

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* 7. On a scale of 0-10, with 10 being the best, how would you rate the LakeCountyIL.gov website?

0 5 10
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i We adjusted the number you entered based on the slider’s scale.

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* 9. Why do you visit LakeCountyIL.gov?

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* 11. When using LakeCountyIL.gov, how do you locate what you are trying to find?

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* 12. On a scale of 0 - 10, with 10 being very satisfied, please rate your ability to find information on LakeCountyIL.gov:

0 10
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i We adjusted the number you entered based on the slider’s scale.

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* 13. What would you like to change on our existing website?

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* 14. What would you like to see on our new website?

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* 15. Do you have any other suggestions?

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