Pediatrics SIG Survey

Please complete the brief survey before our December 14, 2016 call, where we will discuss the results. We appreciate your time! If you have more to share than space allows, please write us at Valeri.Aymami@childrenscolorado.org and/or MACAULAY@email.chop.edu. We are extremely interested in hearing from you!

Valeri Aymami, MSN, RN, CPN, PCNS-BC
Pediatrics SIG Chair, 2016-2017

Christine Macaulay, RN, MSN, CEN
Pediatrics SIG Co-Chair, 2016-2017

Question Title

* 1. What measurement tool does your organization use for patient family satisfaction/experience data?

Press Ganey

NRC picker

Gallop survey

Other (please specify)

Question Title

* 2. What strategies or tactics are you using to enhance your scores?

Nurse-led initiatives

Team approached visits (triad approach: Provider/Nurse/MA visits)

Organization wide initiatives

Other (please specify)

Question Title

* 3. Please share any tactics or strategies you found successful in your efforts to enhance patient/family experience measures:

Question Title

* 4. Please select the setting that best describes your current practice

Hospital based pediatric clinic

Hospital-based pediatric urgent care center

Other hospital-based outpatient department or procedural area

Physician practice

Specialty care practice

Pediatric surgical center

Pediatric urgent care center

General practice

Family practice

Hospital based pediatric unit

Freestanding outpatient pediatric center

Telephone case management entity

Telephone triage entity

Inpatient/acute care

Other (please specify)