The Hollis Social Library is updating its Strategic Plan and would like your feedback. Whether you use the library often, occasionally, rarely, or never your responses will help guide library services, collections, programs, and facilities over the next several years.

Our survey takes just 7 minutes to complete and you can enter to win a $50 Buckley's gift card.

All responses are confidential.
Library Use

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1. Do you have a Hollis Social Library card? (Required.)

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2. How often do you use the Hollis Social Library? (Required.)

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3. Which library services do you use? (Check all that apply.) (Required.)

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4. Which statement best describes your relationship with the library? (Required.)

Programs & Events

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5. Have you attended a library program or event during the past 12 months? (Required.)

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6. If YES, approximately how often?

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7. If you do not attend library programs regularly, what are the main reasons? (Check all that apply.)

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8. Which types of programs are you most interested in attending? (Choose up to 5.) (Required.)

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9. When are you most likely to attend a library program? (Check all that apply.) (Required.)

Library Satisfaction

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10. Overall, how satisfied are you with the Hollis Social Library?

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11. Please rate your satisfaction with the following:

  Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A
Collections
Programs and Events
Customer Service
Library Building and Spaces
Website and Online Resources
Communication

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12. How do you usually learn about library events and services? (Check all that apply.) (Required.)

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13. What is the BEST way for the library to communicate with you?

Looking Ahead

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14. How valuable are the following library services to you or your household? (Required.)

  Very Valuable Valuable Neutral Slightly Valuable Not Valuable Not Aware
Physical collections
Digital collections (ebooks and audiobooks)
Programs and events
Museum passes
Library of Things (metal detector, label maker, etc.)
Technology help
Children's services
Local history resources

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15. Which FIVE areas should be the library's highest priorities over the next 3-5 years? (Please select up to five.) (Required.)

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16. Looking ahead, what community needs do you believe the library can help address? (Choose up to three.) (Required.)

Open Feedback

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17. What do you value most about the Hollis Social Library?

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18. What could the library do to better serve you or your family?

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19. Is there anything else you would like us to consider as we update our Strategic Plan?

About You (Optional)

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20. What is your age?

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21. Do you have children under age 18 living in your household?

Contact Info

Please provide your contact information if you'd like to be entered to win a $50 gift card from Buckley's.

All survey responses are confidential.

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22. Name

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24. Phone

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