* 1. Compared to our competitors, is our product quality better, worse, or about the same?

* 2. Compared to our competitors, are our prices more reasonable, less reasonable, or about the same?

* 3. How would you rate our response time from order to delivery?

* 4. How would you rate our response time for price estimates?

* 5. How would you rate our customer service?

* 6. Overall, are you satisfied with our product offerings?

* 7. How useful is our website?

* 8. How did you hear about us?

* 9. What factor(s) led you to chose us?

* 10. In what ways can we improve our service? Please sign (optional).

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