A Visit to the Library Survey

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* 1. How often do you or someone in your household use the library?

Daily

Weekly

Once or twice a month

Infrequently

I don't use the library

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* 2. When you visit the library, what type of service do you seek?

Entertainment

Education

Reference

Technology

Programming

None of the above

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* 3. What resources do you use when you visit the library?

Print Material (Books, Magazines, Newspapers)

Wifi

Public computers

DVD/Blu-Ray/CD

Meeting Room

Copying/Faxing/Scanning/Printing

I don't visit the library but I do use their online resources

None of the above

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* 4. How important is each of the following library services to you?

	Very Important	Important	Somewhat Important	Not Important	Don't Know/Not Applicable
Borrowing or browsing material (Books, DVDs, Games, Etc.)	Borrowing or browsing material (Books, DVDs, Games, Etc.) Very Important	Borrowing or browsing material (Books, DVDs, Games, Etc.) Important	Borrowing or browsing material (Books, DVDs, Games, Etc.) Somewhat Important	Borrowing or browsing material (Books, DVDs, Games, Etc.) Not Important	Borrowing or browsing material (Books, DVDs, Games, Etc.) Don't Know/Not Applicable
Newspapers and magazines	Newspapers and magazines Very Important	Newspapers and magazines Important	Newspapers and magazines Somewhat Important	Newspapers and magazines Not Important	Newspapers and magazines Don't Know/Not Applicable
Downloadable e-books and Audiobooks	Downloadable e-books and Audiobooks Very Important	Downloadable e-books and Audiobooks Important	Downloadable e-books and Audiobooks Somewhat Important	Downloadable e-books and Audiobooks Not Important	Downloadable e-books and Audiobooks Don't Know/Not Applicable
Online services (website, catalog, research databases, etc.)	Online services (website, catalog, research databases, etc.) Very Important	Online services (website, catalog, research databases, etc.) Important	Online services (website, catalog, research databases, etc.) Somewhat Important	Online services (website, catalog, research databases, etc.) Not Important	Online services (website, catalog, research databases, etc.) Don't Know/Not Applicable
Reference	Reference Very Important	Reference Important	Reference Somewhat Important	Reference Not Important	Reference Don't Know/Not Applicable
Copying/Faxing/Scanning/Printing	Copying/Faxing/Scanning/Printing Very Important	Copying/Faxing/Scanning/Printing Important	Copying/Faxing/Scanning/Printing Somewhat Important	Copying/Faxing/Scanning/Printing Not Important	Copying/Faxing/Scanning/Printing Don't Know/Not Applicable
Public Computers	Public Computers Very Important	Public Computers Important	Public Computers Somewhat Important	Public Computers Not Important	Public Computers Don't Know/Not Applicable
WiFi access	WiFi access Very Important	WiFi access Important	WiFi access Somewhat Important	WiFi access Not Important	WiFi access Don't Know/Not Applicable
Reading/study/work areas	Reading/study/work areas Very Important	Reading/study/work areas Important	Reading/study/work areas Somewhat Important	Reading/study/work areas Not Important	Reading/study/work areas Don't Know/Not Applicable
Meeting Rooms	Meeting Rooms Very Important	Meeting Rooms Important	Meeting Rooms Somewhat Important	Meeting Rooms Not Important	Meeting Rooms Don't Know/Not Applicable
Adult Programs	Adult Programs Very Important	Adult Programs Important	Adult Programs Somewhat Important	Adult Programs Not Important	Adult Programs Don't Know/Not Applicable
Teen Programs	Teen Programs Very Important	Teen Programs Important	Teen Programs Somewhat Important	Teen Programs Not Important	Teen Programs Don't Know/Not Applicable
Children's Programs	Children's Programs Very Important	Children's Programs Important	Children's Programs Somewhat Important	Children's Programs Not Important	Children's Programs Don't Know/Not Applicable

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* 5. How would you rate each of the following library services?

	Excellent	Good	Fair	Poor	Don't know/Not Applicable
Customer Service	Customer Service Excellent	Customer Service Good	Customer Service Fair	Customer Service Poor	Customer Service Don't know/Not Applicable
Library Building	Library Building Excellent	Library Building Good	Library Building Fair	Library Building Poor	Library Building Don't know/Not Applicable
Library Grounds	Library Grounds Excellent	Library Grounds Good	Library Grounds Fair	Library Grounds Poor	Library Grounds Don't know/Not Applicable
Parking	Parking Excellent	Parking Good	Parking Fair	Parking Poor	Parking Don't know/Not Applicable
Hours of Operation	Hours of Operation Excellent	Hours of Operation Good	Hours of Operation Fair	Hours of Operation Poor	Hours of Operation Don't know/Not Applicable
Overall, how would you rate the library?	Overall, how would you rate the library? Excellent	Overall, how would you rate the library? Good	Overall, how would you rate the library? Fair	Overall, how would you rate the library? Poor	Overall, how would you rate the library? Don't know/Not Applicable

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* 6. How do you learn about library services and programs?

Word of mouth

Internet search

Social media (Facebook/Instagram/Twitter)

Newspaper

Library Website

Posters/signs in the library

Library staff

Other

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* 7. How would you rate each area of the library?

	Excellent	Good	Fair	Poor	Don't know/Not Applicable
Entrance/Circulation desk	Entrance/Circulation desk Excellent	Entrance/Circulation desk Good	Entrance/Circulation desk Fair	Entrance/Circulation desk Poor	Entrance/Circulation desk Don't know/Not Applicable
Adult reading area	Adult reading area Excellent	Adult reading area Good	Adult reading area Fair	Adult reading area Poor	Adult reading area Don't know/Not Applicable
Teen area	Teen area Excellent	Teen area Good	Teen area Fair	Teen area Poor	Teen area Don't know/Not Applicable
Youth area	Youth area Excellent	Youth area Good	Youth area Fair	Youth area Poor	Youth area Don't know/Not Applicable
Public computer area	Public computer area Excellent	Public computer area Good	Public computer area Fair	Public computer area Poor	Public computer area Don't know/Not Applicable
Adult stacks	Adult stacks Excellent	Adult stacks Good	Adult stacks Fair	Adult stacks Poor	Adult stacks Don't know/Not Applicable
Bathrooms	Bathrooms Excellent	Bathrooms Good	Bathrooms Fair	Bathrooms Poor	Bathrooms Don't know/Not Applicable
Community (Konnie) room	Community (Konnie) room Excellent	Community (Konnie) room Good	Community (Konnie) room Fair	Community (Konnie) room Poor	Community (Konnie) room Don't know/Not Applicable

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* 8. What is your age?

Under 18

18-24

25-34

35-44

45-54

55-64

65+

A Visit to the Library

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* 1. How often do you or someone in your household use the library?

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* 2. When you visit the library, what type of service do you seek?

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* 3. What resources do you use when you visit the library?

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* 4. How important is each of the following library services to you?

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* 5. How would you rate each of the following library services?

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* 6. How do you learn about library services and programs?

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* 7. How would you rate each area of the library?

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* 8. What is your age?

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* 9. What do you think the library needs to improve? Feel free to be as broad or as specific as you wish.

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* 10. What do you think the role of the library should be in the Fern Ridge Community? Feel free to be as broad or as specific as you wish.