Richland County Job & Family Services - Customer Satisfaction Survey
How are We Doing?
Richland County JFS is committed to providing the best experience possible, so we welcome your comments.
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1.
What brought you to our office?
(Required.)
Public Assistance
Adult Protective Services
Child Care
Transportation Services
Questions
Submitting Documents
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2.
Was the building easy to access?
(Required.)
1. Very Difficult
1 star
2.
2 stars
3.
3 stars
4.
4 stars
5. Very Easy
5 stars
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3.
How would you rate your wait in the lobby?
(Required.)
1. Too Long (more than 30 minutes)
1 star
2.
2 stars
3.
3 stars
4.
4 stars
5. Reasonable
5 stars
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4.
Was the Receptionist Courteous?
(Required.)
Yes
No
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5.
Was the Receptionist Informative?
(Required.)
Yes
No
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6.
Was the Receptionist Prompt and Efficient?
(Required.)
Yes
No
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7.
Please rate the overall comfort level of the lobby.
(Required.)
1. Disappointing
1 star
2.
2 stars
3.
3 stars
4.
4 stars
5. Exceptional
5 stars
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8.
Please rate the access to other information such as community resources, etc.
(Required.)
1. Not Available
1 star
2.
2 stars
3.
3 stars
4.
4 stars
5. Very Accessible
5 stars
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9.
If your needs could not be met in this visit, did the Receptionist provide information regarding ongoing assistance?
(Required.)
1. Disappointing
1 star
2.
2 stars
3.
3 stars
4.
4 stars
5. Exceptional
5 stars
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10.
Please rate your overall experience.
(Required.)
1. Disappointing
1 star
2.
2 stars
3.
3 stars
4.
4 stars
5. Exceptional
5 stars
11.
Please share any additional comments or suggestions.
Current Progress,
0 of 11 answered
