* 1. How long have you been a customer of Broadway Animal Hospital?

* 2. Overall, how would you rate the quality of your customer service experience?

* 3. How well do our services meet your needs?

* 4. How would you rate the quality of the service?

* 5. Overall, how satisfied or dissatisfied are you with Broadway Animal Hospital?

* 6. What changes would Broadway Animal Hospital have to make for you to give us higher ratings?

* 7. How likely is it that you would recommend Broadway Animal Hospital to a friend or colleague?

Not at all likely
Extremely likely

* 8. Compared to our competitors, is service quality better, worse, or about the same?