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All Recreation Customer Satisfaction Survey

Facilities 

1.Which recreation facility do you use most often?
2.How often do you use that facility?
3.Which recreation facility do you use second most often?
4.How often do you use that facility?
5.During what time period do you typically visit the center(s)?
6.How many people (family members) came with on your visit?
7.What activities/resources do you typically use?
8.Please indicate how much you agree with the following statements.
Strongly Agree
Agree
Undecided
Disagree
Strongly Disagree
The facility is conveniently located
There is adequate parking
The facility is easily accessible (no barriers to physically entering and getting around)
Signs were easy to locate  
Signs were easy to understand
9.How important are these facility aspects to you?
Not at all important
Slightly important
Moderately important
Very important
Extremely important
N/A
Facility location
Parking
Facility accessibility 
Signs
Facility Staff
Facility cleanliness
Equiptment quality and maintenance
Change rooms and washrooms
Snack bar/Concessions
10.Please indicate your level of satisfaction with the following facility-realted elements:
Extremely Satisfied
Moderately Satisfied
Neither Satisfied nor Dissatisfied 
Moderately Dissatisfied
Extremely Dissatisfied 
Facility location
Parking
Facility accessibility 
Signs
Facility staff
Facility Cleanliness
Equiptment quality and maintenance 
Change rooms and washrooms
Snack bar/concessions 
11.How would you rate this facility over all? Please assign a rating of 1-5 where 1=unacceptable and 5=outstanding
12.Would you recommend this facility to friends/family?