Allen Hoole 2 Minute Survey!

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* 1. Your name and the name of the Solicitor who had conduct of your case (optional)

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* 2. How did you hear about us?

Existing Client

Approached at Court

Duty Solicitor

Internet

Off the Street

Recommendation

Referral

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* 3. How satisfied were you with the overall service received from us?

Extremely satisfied

Satisfied

Not satisfied

Unsure

Please state reasons why:

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* 4. In general, how satisfied were you with the service you received from Allen Hoole in relation to:

	Extremely satisfied	Satisfied	Not satisfied	Unsure
How quickly we responded to your telephone calls, letters and emails	How quickly we responded to your telephone calls, letters and emails Extremely satisfied	How quickly we responded to your telephone calls, letters and emails Satisfied	How quickly we responded to your telephone calls, letters and emails Not satisfied	How quickly we responded to your telephone calls, letters and emails Unsure
The progress of your case	The progress of your case Extremely satisfied	The progress of your case Satisfied	The progress of your case Not satisfied	The progress of your case Unsure
How helpful and courteous our employees were	How helpful and courteous our employees were Extremely satisfied	How helpful and courteous our employees were Satisfied	How helpful and courteous our employees were Not satisfied	How helpful and courteous our employees were Unsure
How well we kept you informed about costs	How well we kept you informed about costs Extremely satisfied	How well we kept you informed about costs Satisfied	How well we kept you informed about costs Not satisfied	How well we kept you informed about costs Unsure
The quality of the legal advice we gave you	The quality of the legal advice we gave you Extremely satisfied	The quality of the legal advice we gave you Satisfied	The quality of the legal advice we gave you Not satisfied	The quality of the legal advice we gave you Unsure
The clarity of our advice	The clarity of our advice Extremely satisfied	The clarity of our advice Satisfied	The clarity of our advice Not satisfied	The clarity of our advice Unsure

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* 5. What could we do to improve the service you received from us?

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* 6. Would you recommend Allen Hoole to a colleague, friend or family member?

Yes

No

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* 7. Please use the space below for any additional comments: