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Customer Engagement Survey

Thank you for your interest in this focus group.  Please complete this short questionnaire. If you are selected to participate in the February 7, 2023 event during the 2023 BICSI Winter Conference, a CPI team member will contact you via email in January.   

1.Name(Required.)
2.Email(Required.)
3.When is the last time you purchased a CPI product, solution or service?(Required.)
4.If you have purchased a CPI product, solution or service before, what type of product(s), solution(s) or service(s) did you purchase? Select all that apply.(Required.)
5.If you have purchased a CPI product, solution or service before, from whom did you procure it? Select all that apply.(Required.)
6.If you have purchased a CPI product, solution or service before, from whom did you procure it? Select all that apply.(Required.)
7.Please respond to the following statements according to the scale(Required.)
Strongly Agree
Agree
Disagree
Strongly Disagree
The CPI website is easy to use and navigate.
I can find the products I want and/or need on my own, using the website.
I prefer to research CPI products on the website, but seek assistance from someone within the
I prefer to procure CPI products, solutions or services through a distribution partner or value-adde
I believe CPI products, solutions and services are of high quality.
I believe CPI support services (customer service, technical support) provide useful, responsive info
I would recommend CPI products, solutions or services to others in my company/industry.
8.Are you planning to attend the 2023 BICSI Winter Conference & Exhibition in Tampa, FL this coming February?(Required.)
9.Is there anything else that you would like to share with CPI regarding your interactions with the business or your interest in participating in the upcoming 2023 BICSI Winter Boost-Up Focus Group and Feedback Forum?(Required.)