PDAC Customer Survey - Fall 2023 Question Title * 1. Have you visited the Palm Desert Aquatic Center in the past 6 months? Yes No If no, why not? Question Title * 2. Why do/did you visit the Palm Desert Aquatic Center? Lap Swim Water Exercise Classes Swim Lessons Recreational Swimming Birthday Party Other Question Title * 3. What time of day do you use the facility? Morning (6am-10am) Midday (10am-4pm) Evening (4pm-7pm) Question Title * 4. What day(s) of the week do you use the facility? Select all that apply. Monday Tuesday Wednesday Thursday Friday Saturday Sunday Question Title * 5. What type of Lap Swimming course do you prefer? Long Course Short Course Question Title * 6. Are you a Lap Swim pass holder? Yes No Question Title * 7. Are you satisfied with our pass options? Yes No Question Title * 8. Would you like us to offer Long Course Lap Swimming Monday-Friday from 6am-7:30am(Note: Long Course will result in a facility closure from 7:30am-8am each day) Yes No Question Title * 9. Would you like us to open the Concessions Stand for Coffee in the mornings? Yes No Question Title * 10. Would you like us to open the Concessions Stand for dinner in the evenings? Yes No Question Title * 11. Are you a Water Exercise pass holder? Yes No Question Title * 12. What type of Water Exercise classes would you like to see more of? Deep Water Exercise Deep Water Boot Camp Shallow Water Exercise Shallow Water Boot Camp Arthritis Class Shallow/Deep Water Combo Question Title * 13. Would you participate in a Water Exercise water biking class? Yes No Question Title * 14. Would you participate in night (6pm-8pm) Water Exercise classes? Yes No Question Title * 15. Which is your favorite attraction to use during Recreational Swimming? Splash Playground Water Slides Diving Boards Rope Swing Rockwall Inflatable Course Question Title * 16. How would you rate the Palm Desert Aquatic Center amenities? Excellent Good Fair Poor No Answer Question Title * 17. Have you rented the Multiuse Room for a party? Yes No Question Title * 18. Would you attend Recreational Swimming on Summer Nights from 7:30pm-10pm? Yes No Question Title * 19. Did you attend one of our Dive-In Movies? Yes No Question Title * 20. Do you follow us on Facebook or Instagram? Yes No Question Title * 21. Have you or anyone in your family participated in our Group or Private Swim Lessons? Yes No Question Title * 22. Did you know the YMCA provides financial aid for Group and Private Swim Lessons? Yes No Question Title * 23. Why did you choose PDAC for Group or Private Swim Lessons? Question Title * 24. Would you or your family benefit from Spanish Speaking Group or Private Swim Lessons? Yes No Question Title * 25. Overall, how satisfied are you with the Customer Service provided: Very satisfied Satisfied Dissatisfied Very dissatisfied Question Title * 26. Overall, how satisfied are you with the cleanliness of the facility? Very satisfied Satisfied Dissatisfied Very dissatisfied Done
