* 1. Are you satisfied with your Rx benefit plan?

* 2. How easy is it to find a pharmacy?

* 3. How easy is it to get new cards when lost?

* 4. Is it easy to reach a customer service representative?

* 5. Are cost saving Rx tips easy to find?

* 6. Am I updated regularly about formulary changes?

* 7. Is staff knowledgeable about difficult questions?

* 8. Can I fill my prescription at a pharmacy of my choice?

* 9. Understanding my medication options are easy.

* 10. The website and social media tools help explain my prescription benefit options.

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