Palm Tran’s mission is to provide access to opportunity for everyone; safely, efficiently, and courteously. As one of our valued passengers, and someone who has recently taken a trip on Palm Tran Connection, we'd like to invite you to take a brief online survey so we can better improve our customer service. We'd like to thank you for being our Connection rider and look forward to your response. The online survey will take approximately 10 minutes to complete. However, you may take as much time as you need.

Once you finish the survey you may elect to be entered into a sweepstake that will give you an opportunity to win a free round trip “Ticket to Ride” on Palm Tran Connection. One (1) randomly drawn survey respondent will be selected each month as the winner. 

This survey is important to us and if there is any reason why you can’t give us an EXCELLENT rating, please contact our customer service team, at (561)649-9838 option 6.

Please be aware that this survey study will re-open at the beginning of each month and will close at the end of each month.

Palm Tran Connection
Customer Relations Team
(561)649-9838 option 6