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Deb Collighan Hair Design

1.If you could visit the salon any day, which day would be more convenient for you?(Required.)
2.We always have our appointment availability at least three months in advance, pinned to the top of our Facebook page. We update this every day.
Do you find this easy to use?(Required.)
3.We're aware the salon often runs at full capacity.
Do you struggle to get an appointment?
What could we do to help you with this?(Required.)
4.Are you able to book your appointments in advance?(Required.)
5.Did you know that we offer gel and builder gel appointments in the salon(Required.)
6.Looking at how we can make more appointment availability; if we were to offer later weekday afternoon/evening appointments for hair (5pm 6pm 7pm) & Saturday (3pm 4pm 5pm) at at a 20% increase on our normal prices, would this be something you would use?(Required.)
7.Each year we have to increase our prices, to allow us to keep our little salon open.
We do always try to keep our prices competitive.
With that in mind, fo you feel our prices are;(Required.)
8.Please tell us what you think of the decor, ambiance and comfort of the salon.
Do you like our background music? Is it too loud, not loud enough?
Do we have the lighting right for you?
Do you think our colour scheme creates a soothing atmosphere?
We provide what we think is a good selection of refreshments. Could you suggest anything else? Do you feel at ease chatting to other clients visiting at the same time as you. Please add anything else you feel would help us to create the perfect ambiance and comfort for you or anything we could do to improve the salon.(Required.)
9.Next up hygiene;
We like to feel our salon is as clean and tidy for the last client as it is for the first.
Do you feel we are achieving this?
Had there been a time youve visited and youve felt weve not achieved this?(Required.)
10.Did you know we offer a silent appointment?
We obviously do our initial consultation at the beginning of the appointment but after that we dont engage in a conversation. This allows the client to fully relax, read, work etc.
Would you prefer a silent appointment?(Required.)