Shoalhaven City Council Tourism & Economic Development - Operator Survey for 2024/25

Question Title

1. How are you feeling about your business prospects for the next Financial Year? (Required.)

Not confident at all

Moderate

Super confident

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

2. What have been the main challenges for your business in the past 12 months?

Question Title

3. How can the ED & Tourism Team best support you over the next 12 months?

Question Title

4. How does this year compare to previous years at the same point in time?

Better than previous years

Worse than previous years

Same as previous years

Other (please specify)

Question Title

5. Council's ED & Tourism team provide the following free business support and services, please RANK (number or drag & drop) according to the existing or potential value to your business: (Required.)

Referrals and management of Live Chat, email and phone enquiries from potential visitors;

Free photography and videography (Shoalhaven Stories);

Adhoc support or advice from our team when you have questions;

Sharing of relevant local events, workshops, programs etc;

Attend conferences and industry events (ATE etc) to represent the region;

Event support in approvals and logistics;

Investment attraction and development;

Funds for Business Development and Training;

Business to Business email newsletter (monthly) and website (NEW);

Support letters and sharing appropriate grant opportunities;

Support in troubleshooting free listings such as ATDW etc;

Funds for School/Uni/TAFE programs and employment opportunities;

Facilitation of Council’s industry committee - SEGA Shoalhaven Economy Growth and Advocacy group;

Sponsorship of events;

Emergency support communications and coordination for industry;

Networking and presentations for / to industry;

Marketing funds for chambers or industry bodies;

Free delivery of visitor guides and other communications materials;

Provide free destination imagery and video for your business use;

Advocacy to State and Federal Governments and associated bodies (DNSW, Tourism Australia etc) ;

Check in / phone calls post-disaster or similar;

Entering Awards for the region or towns (Top Towns, NSW Tourism Awards etc);

Provision of data and insights (Tourism Research Australia, Spend, Accommodation, Mobility, REMPLAN etc);

Assistance and concierge of business through Council processes;

Visits / familiarisations to your business from our staff;

Question Title

6. Council's ED & Tourism team carries out the following promotional activity, please please RANK (number or drag & drop) according to the existing or potential value to your business: (Required.)

Organic (free) social media on Facebook, Instagram and TikTok;

Local media advertising in newspaper, TV, Radio etc;

100 Beach Challenge in Summer to help spread people out from hot spots;

Sales promotion of Shoalhaven Online Shop (New) activity;

Foodie Campaigns in Winter to drive off-season visitation;

What’s on event listings on shoalhaven.com;

Conscious Traveller Campaigns in Summer to help manage consumer behaviour;

Paid print ads in newspaper, magazines or similar;

Publicity Campaigns, journalist write ups and visits in region;

Face-to-Face service desks offering product referrals and advice in Nowra, Jervis Bay and Ulladulla;

shoalhaven.com content - free listings, blogs and trip planner etc;

Shoalhaven Visitor Guide Publication and free distribution;

Provision of free maps and small (A5 & DL) experience brochures;

Adventure / wellness campaigns in Autumn to drive off-season visitation;

Monthly consumer newsletter to 10,000 visitors;

Billboards / outdoor advertising in outside the region (Sydney, Canberra etc);

Paid social media marketing that provides links back to content and your business;

Digital marketing to that provides links back to your business;

Product development activities – creating trails and supporting new businesses;

Question Title

7. Do you believe events are an economic driver for the region?

Yes

Question Title

8. What sort of events do you think work well in the region?

Food & Wine

Health & Wellness

Sports

Endurance & Adventure

Music

Business Events / Conferences / Incentive Market

Other (please specify)

Question Title

9. Business name

Question Title

10. What area is your business in? (Required.)

Kangaroo Valley and Surrounds

Berry and Surrounds

Shoalhaven Heads and Surrounds

Nowra and Surrounds

Culburra Beach and Surrounds

Jervis Bay and Surrounds

Sussex Inlet and Surrounds

Bendalong and Surrounds

Lake Conjola and Surrounds

Mollymook and Surrounds

Ulladulla and Surrounds

Bawley Point and Surrounds

Question Title

11. What business market segment are you in (Required.)

Accommodation

Tours

Food and Drink

Professional Services

Manufacturing

Education

Defence

Farming, Agriculture

Other (please specify)

Question Title

12. How many employees does your business employ?

Sole Trader

1-5 Employees

6-10 Employees

11-20 Employees

21 or more Employees

Question Title

13. What is the annual turnover of your business?

Up to $100,000

$100,001 - $500,000

$500,001 - $1,000,000

$1,000,001 - $5,000,000

$5,000,001 and over

Shoalhaven City Council Tourism & Economic Development - Operator Survey for 2024/25

Question Title

1. How are you feeling about your business prospects for the next Financial Year? (Required.)

Question Title

2. What have been the main challenges for your business in the past 12 months?

Question Title

3. How can the ED & Tourism Team best support you over the next 12 months?

Question Title

4. How does this year compare to previous years at the same point in time?

Question Title

5. Council's ED & Tourism team provide the following free business support and services, please RANK (number or drag & drop) according to the existing or potential value to your business: (Required.)

Question Title

6. Council's ED & Tourism team carries out the following promotional activity, please please RANK (number or drag & drop) according to the existing or potential value to your business: (Required.)

Question Title

7. Do you believe events are an economic driver for the region?

Question Title

8. What sort of events do you think work well in the region?

Question Title

9. Business name

Question Title

10. What area is your business in? (Required.)

Question Title

11. What business market segment are you in (Required.)

Question Title

12. How many employees does your business employ?

Question Title

13. What is the annual turnover of your business?

Question Title

14. If you wish to be followed up on a specific matter you have raised in the survey, please place your name and best contact details in box below.

Question Title

15. Any other comments?

Question Title

* 1. How are you feeling about your business prospects for the next Financial Year? (Required.)

Question Title

* 2. What have been the main challenges for your business in the past 12 months?

Question Title

* 3. How can the ED & Tourism Team best support you over the next 12 months?

Question Title

* 4. How does this year compare to previous years at the same point in time?

Question Title

* 5. Council's ED & Tourism team provide the following free business support and services, please RANK (number or drag & drop) according to the existing or potential value to your business: (Required.)

Question Title

* 6. Council's ED & Tourism team carries out the following promotional activity, please please RANK (number or drag & drop) according to the existing or potential value to your business: (Required.)

Question Title

* 7. Do you believe events are an economic driver for the region?

Question Title

* 8. What sort of events do you think work well in the region?

Question Title

* 9. Business name

Question Title

* 10. What area is your business in? (Required.)

Question Title

* 11. What business market segment are you in (Required.)

Question Title

* 12. How many employees does your business employ?

Question Title

* 13. What is the annual turnover of your business?

Question Title

* 14. If you wish to be followed up on a specific matter you have raised in the survey, please place your name and best contact details in box below.

Question Title

* 15. Any other comments?

1. How are you feeling about your business prospects for the next Financial Year? (Required.)

2. What have been the main challenges for your business in the past 12 months?

3. How can the ED & Tourism Team best support you over the next 12 months?

4. How does this year compare to previous years at the same point in time?

5. Council's ED & Tourism team provide the following free business support and services, please RANK (number or drag & drop) according to the existing or potential value to your business: (Required.)

6. Council's ED & Tourism team carries out the following promotional activity, please please RANK (number or drag & drop) according to the existing or potential value to your business: (Required.)

7. Do you believe events are an economic driver for the region?

8. What sort of events do you think work well in the region?

9. Business name

10. What area is your business in? (Required.)

11. What business market segment are you in (Required.)

12. How many employees does your business employ?

13. What is the annual turnover of your business?

14. If you wish to be followed up on a specific matter you have raised in the survey, please place your name and best contact details in box below.

15. Any other comments?