Which branch looked after your service request 

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* 1. Which branch looked after your service request 

Which Volvo Penta product do you own or operate?

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* 2. Which Volvo Penta product do you own or operate?

Overall, how satisfied or dissatisfied are you with our company?

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* 3. Overall, how satisfied or dissatisfied are you with our company?

Which of the following words would you use to describe our service? Select all that apply.

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* 4. Which of the following words would you use to describe our service? Select all that apply.

How would you rate the quality of Volvo Penta product?

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* 5. How would you rate the quality of Volvo Penta product?

How responsive have we been to your questions or concerns about your product?

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* 6. How responsive have we been to your questions or concerns about your product?

How long have you been a customer of our company?

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* 7. How long have you been a customer of our company?

How likely are you to use our services again?

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* 8. How likely are you to use our services again?

How likely is it that you would recommend Pat O'Donnell & Co to a friend or colleague?

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* 9. How likely is it that you would recommend Pat O'Donnell & Co to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY
Do you have any other comments, questions, or concerns?

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* 10. Do you have any other comments, questions, or concerns?

T