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Patriot3 Customer Satisfaction Survey

Your identity will remain anonymous

At Patriot3, we are committed to delivering top-quality products and outstanding customer service, and your feedback is essential in helping us improve. Please take a few minutes to complete our short, anonymous survey about your experience with our products and sales team—your input is greatly appreciated!
1.Which Patriot3 division(s) have you interacted with or conducted business with?(Required.)
2.How satisfied are you with your overall experience with Patriot3?(Required.)
Terrible
Negative
Neutral
Positive
Exceptional
3.How would you rate the quality of the product(s) you received?(Required.)
Do Not Recommend
Improvements Needed
Average
Good Quality
Excellent Quality
N/A
4.Have you experienced any issues with our products? If so, please describe.
5.What improvements, if any, would you like to see in our product(s)?
6.Who is your primary point of contact on our sales team?
7.How would you rate your experience with our sales team?
Terrible
Negative
Neutral
Good
Exceptional
8.Did our sales team respond to your inquiries in a timely manner?
Never
Rarely
Sometimes
Usually
Always
9.How long does it typically take for a sales representative to respond to your inquiry(s)?
10.How knowledgeable is your sales representative about our products?
Uninformed
Limited Understanding
Moderately Informed
Highly Informed
Expert-Level Understanding
11.Did you encounter any challenges with any of our staff? If so, please explain.
12.Would you recommend Patriot3 to others?(Required.)
13.Do you have any additional feedback or suggestions for us?