Fairfield County 2-1-1 Strategic Planning Survey

Strategic Planning Survey

Our agency is currently updating our strategic plan and would appreciate your feedback. Please take a few minutes to complete this survey to help us identify ways to better serve our community.

Question Title

* 1. Are you familiar with Fairfield County 2-1-1?

Yes

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* 2. How are you familiar with our agency?

Customer

Staff/Volunteer/Board Member

Community Partner/Agency

Community Member

County/City Leadership

Other (please specify)

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* 3. What is the most importation service that Fairfield County 2-1-1 offers our community?

Information & Referral Services – service linkage to food pantries, financial assistance, housing resources, etc.

Representative Payee Services – money management for clients with severe mental illness, substance use disorders, or developmental disabilities

24 Hour Crisis Line – 24-hour suicide prevention and mental health phone services for assessment and service linkage for folks in crisis

Outreach – community education of available resources

Coalition participation – facilitation of the Hunger Coalition, co-facilitation of the Suicide Prevention Coalition, membership in various other community coalitions

Community collaborations – working with other organizations to identify and address service gaps in the community

Other (please specify)

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* 4. Are there any programs/services that Fairfield County 2-1-1 does not provide that it should?

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* 5. What do you consider to be Fairfield County 2-1-1’s strengths?

Information & Referral Services – service linkage to food pantries, financial assistance, housing resources, etc.

Representative Payee Services – money management for clients with severe mental illness, substance use disorders, or developmental disabilities

24 Hour Crisis Line – 24-hour suicide prevention and mental health phone services for assessment and service linkage for folks in crisis

Outreach – community education of available resources

Coalition participation – facilitation of the Hunger Coalition, co-facilitation of the Suicide Prevention Coalition, membership in various other community coalitions

Community collaborations – working with other organizations to identify and address service gaps in the community

Other (please specify)

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* 6. Why do you feel these areas are a strength for our agency?

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* 7. What do you consider to be Fairfield County 2-1-1’s weaknesses or areas to be improved upon?

Information & Referral Services – service linkage to food pantries, financial assistance, housing resources, etc.

Representative Payee Services – money management for clients with severe mental illness, substance use disorders, or developmental disabilities

24 Hour Crisis Line – 24-hour suicide prevention and mental health phone services for assessment and service linkage for folks in crisis

Outreach – community education of available resources

Coalition participation – facilitation of the Hunger Coalition, co-facilitation of the Suicide Prevention Coalition, membership in various other community coalitions

Community collaborations – working with other organizations to identify and address service gaps in the community

Other (please specify)

Fairfield County 2-1-1 Strategic Planning Survey

Strategic Planning Survey

Question Title

* 1. Are you familiar with Fairfield County 2-1-1?

Question Title

* 2. How are you familiar with our agency?

Question Title

* 3. What is the most importation service that Fairfield County 2-1-1 offers our community?

Question Title

* 4. Are there any programs/services that Fairfield County 2-1-1 does not provide that it should?

Question Title

* 5. What do you consider to be Fairfield County 2-1-1’s strengths?

Question Title

* 6. Why do you feel these areas are a strength for our agency?

Question Title

* 7. What do you consider to be Fairfield County 2-1-1’s weaknesses or areas to be improved upon?

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* 8. How can our agency improve in these areas?

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* 9. What would you like to see Fairfield County 2-1-1 do in order to become a better, or more effective, organization?

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* 10. What do you think Fairfield County 2-1-1 should do differently, or change, in order to remain a relevant and effective organization?