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Customer Survey
(Post Installation/Start-Up)

Please complete this short survey in order for us to improve our ability to serve our customers, as well as giving yourself a chance to be selected in our Monthly Drawing to receive a Free Annual Service.
1.How professional and informative did you find our showroom/office sales staff to be?
2.How knowledgeable did you find our sales staff to be during your site review?
3.Overall, how satisfied were you with your experience with our sales team?
4.Overall, how satisfied were you with your experience with our delivery staff?
5.Overall, how satisfied were you with our installation process and your interaction with our electricians?
6.How would you rate our company’s communication with regards to scheduling and executing our site reviews, deliveries, installations, and start-ups?
7.Overall, how would you rate our company's level of customer service?
8.How likely are you to recommend our company to someone you know?

Note:(If you do recommend somebody who ends up purchasing a generator, you will receive a Free Annual Maintenance for your referral)
9.How likely are you to utilize our service capabilities, such as yearly preventative maintenance and 24/7 emergency service provided by our factory trained technicians?
10.Please include your name, as well as any additional comments or suggestions you may have...