Which Merchandise Outlet locations do you visit?

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* 1. Which Merchandise Outlet locations do you visit?

Overall, how satisfied or dissatisfied are you with your experience with Merchandise Outlet?

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* 2. Overall, how satisfied or dissatisfied are you with your experience with Merchandise Outlet?

How likely is it that you would recommend Merchandise Outlet to a friend or colleague?

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* 3. How likely is it that you would recommend Merchandise Outlet to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY
How would you rate your last interaction with a Merchandise Outlet employee?

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* 4. How would you rate your last interaction with a Merchandise Outlet employee?

What changes would Merchandise Outlet have to make for you to give it a higher rating?

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* 5. What changes would Merchandise Outlet have to make for you to give it a higher rating?

What does Merchandise Outlet do really well?

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* 6. What does Merchandise Outlet do really well?

T