* 1. Which Merchandise Outlet locations do you visit?

* 2. Overall, how satisfied or dissatisfied are you with your experience with Merchandise Outlet?

* 3. How likely is it that you would recommend Merchandise Outlet to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

* 4. How would you rate your last interaction with a Merchandise Outlet employee?

* 5. What changes would Merchandise Outlet have to make for you to give it a higher rating?

* 6. What does Merchandise Outlet do really well?

T