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DPA survey about MSD’s Job and Training Support Funds

The Disabled Persons Assembly NZ (DPA) is running this survey to gather feedback from those that have accessed MSD's Job and Training Support Funds, which you can access through Work and Income.

Following on from our published report from April 2023, this survey is a check-up on how things are tracking with the fund.

The survey focuses on ways people access, engage and experience job and training support. It is intended that the findings of the survey may inform broader decisions about the funding scheme.

Thank you for answering this survey.

Any information you share with us will be anonymised.

If you have any questions about this survey, please email us at comms@dpa.org.nz.
Access and Awareness
1.Do you currently receive MSD Job Support and Training Fund?
2.When did you make your application for the MSD Job Support and Training Fund?
3.Was your application for job support or training support?
4.How did you first hear about the MSD Job Support and Training Fund?
5.Did you find it easy to apply?
6.How easy was it to find clear information about how to apply for Support Funds?
7.Before applying, did you feel you understood what the Support Funds could cover and whether you were eligible?
Application Experience
8.Did you apply for the Support Funds yourself, or did someone assist you?
9.If you received help (for example, from an employment consultant or MSD staff), how helpful was that support?
10.Were there any parts of the application process that were confusing or difficult to complete?
11.At any point, did you feel discouraged from applying or continuing with your application?
Barriers and Decision-Making
12.Did the requirement to show that Support Funds are a ‘fund of last resort’ make the process harder for you?
13.If your application (or part of it) was declined, were you given clear reasons for the decision?
14.Were you given the opportunity to appeal or provide more information after a decision?
Equity and Fairness
15.Do you feel the Support Funds process is fair and equitable for different types of disabled people (e.g., self-employed, d/Deaf, Blind, or those with fluctuating conditions)?
16.Have funding limits, eligibility rules, or definitions like ‘reasonable accommodation’ affected your ability to get the support you need?
17.Have funding limits, eligibility rules, or definitions like ‘reasonable accommodation’ affected your ability to get the support you need?
Outcomes and Impact
18.Has access to Support Funds affected your ability to find or keep a job or training?
19.Have you experienced challenges maintaining or renewing your funding over time?
Improvements and Future Directions
20.If you could change one thing about how the MSD Job Support and Training Fund operates, what would it be and why?