* 2. How easy was it to get an appointment when you wanted?

* 3. How convenient is our location from your home or work?

* 4. How often did the staff treat you with respect and dignity?

* 5. Type of procedure(s) received during your visit:

* 6. How would you rate the service you received?

* 7. Please tell us about your visit.

* 8. What changes would most improve our service?