Virginia Career Works - Central Region Customer Survey
Thank you for visiting with us today!
We value your feedback. Please take a few moments to complete this short survey to assist us in providing quality services.
1.
What was the purpose of your visit to Virginia Career Works Lynchburg Center today? (Select all that apply)
Job Search
Appointment with Case Manager
Assessment
Job Interview
Orientation
Labor Market Information
Work Shop
Job Fair
Other (please specify)
2.
How did you hear about Virginia Career Works Lynchburg Center?
Employer
School/College
Newspaper
Radio/Television
Department of Social Services
Friend/Relative
Social Media
ACE of Central Virginia
Other (please specify)
3.
What mode of transportation do you typically use when visiting Virginia Career Works Lynchburg Center or going on job interviews?
Personal Transportation
Public Transportation
Friend/Relative
Walk
Other (please specify)
4.
While visiting the Lynchburg Center today, I waited in the lobby for...
5 minutes or less.
10 minutes.
15 minutes.
20 minutes or more.
5.
Please select the category of services you received today (check all that apply).
Employment & Career Services
Unemployment Insurance
Veterans (or Eligible Spouses)
WIOA Adult
WIOA Dislocated Worker
WIOA Youth
Adult Education and Literacy
Individuals with Disabilities
Seniors
If you know the name(s) of the staff member(s) who assisted you today, please type their name in the box below.
6.
Did the staff member(s) assisting you today treat you with dignity and respect?
Agree
Somewhat Agree
Somewhat Disagree
Disagree
7.
Were you offered information or services other than those you requested today? (Either verbally or provided written materials.)
Yes
No
8.
During my visit, I was made aware of the following workforce services/resources which may be available to assist me. (Select all that apply.)
Employment & Career Services
Unemployment Insurance
Veterans (or Eligible Spouses)
WIOA Adult
WIOA Dislocated Worker
WIOA Youth
Adult Education & Literacy
Individuals with Disabilities
Seniors
Other (please specify)
9.
I had access to equipment and resources to complete an effective job search.
Agree
Somewhat Agree
Somewhat Disagree
Disagree
N/A
10.
If you are an individual with a disability, was the Lynchburg Center easily accessible and did it have the resources and/or assistive technology you needed during your visit? If no, please explain.
Yes
No
N/A
11.
Staff was able to answer my questions and I have an action plan for what to do next.
Agree
Somewhat Agree
Somewhat Disagree
Disagree
12.
How satisfied were you with the assistance provided to you by the staff?
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
13.
How likely are you to recommend our services to others?
Very Likely
Likely
Probably Not
Definitely Not
14.
How can we improve our services?
15.
If you would like to be contacted by a member of our staff please type your name and contact information below. Thank you!