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Your feedback is very important to us. The insights you provide in this survey will help us to provide you with quality financial services and exceed your expectations. Thank you for taking the time to share your opinions with our team.

Your response can be kept anonymous, though if you would like to automatically be entered to win 1 of 5 $100 Amazon gift cards, you will need to provide your name and email address or phone number so we may notify you if you have won. 
  
Please note that you must be a current member to take this survey and be eligible for the drawing. Only one submission is allowed per member. Thank you!

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* 1. How long have you been a member of the Credit Union?

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* 2. What is your age category?

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* 3. What is your gender?

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* 4. Do you have any immediate family members that belong to the Credit Union?

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* 5. What do you most often turn to the Credit Union for?

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* 6. What do you believe the credit union does the very best?

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* 7. How do you prefer to conduct your transactions?

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* 8. Do you view the credit union as your primary financial institution (where you have most of your accounts and choose first for your financial needs)?

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* 9. What financial information interests you the most?

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* 10. How would you rank your financial literacy (how informed you are on money management) on a scale of 1-10?

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* 11. How well do our products meet your needs?

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* 12. Would you like to see any other products/services at the credit union? If so, what ones? 

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* 13. Please indicate which of the following credit union products/conveniences you are familiar with and/or have used. Select all that apply.

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* 14. Have you taken out a loan from us within the last 12-months? 

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* 15. Are you considering taking out a loan from the credit union within the next 12-months? 

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* 16. How would you rate the service you receive from the Credit Union?

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* 17. How would you rate the convenience of the Credit Union's branch locations?

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* 18. How would you rate the variety of products/services offered by the Credit Union?

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* 19. How likely is it that you would recommend R-G Federal Credit Union to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

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* 20. How likely are you to continue to have an account with us?

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* 21. Additional comments:

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* 22. Please enter your contact information if you would like to enter our Amazon gift card drawing ffor all survey participants (so that we may contact you if you win). As a reminder, you must be a current member of the credit union to be eligible.

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