This survey is for people who HAVE ATTENDED the Quit4You service once or more. This includes people who only had very brief contact with the service and those who attended many times.

Thank you for taking the time to complete this survey, which is part of our review of stop smoking services on the Isle of Man.

Please answer honestly. Your answers will be entirely anonymous and completely confidential.

It should only take about 15 minutes to complete.

* 1. Where did you receive your Quit4You stop smoking support?

* 2. Overall, how satisfied are you with the support you received to stop smoking?

* 3. Would you recommend the service to other smokers who want to stop smoking?

* 4. If you didn't manage to stop smoking this time or started smoking again, would you go back to the service for help?

* 5. If you returned to the service for help in the future, do you think you would be welcomed back?

* 6. Was it easy to find out about the Quit4You service?

* 7. Was it easy to contact the Quit4You service?

* 8. How would you rate your first contact with the service?
(i.e. The first time you spoke to someone either by phone or appointment)

* 9. Can you tell us why you chose this rating?

* 10. How long did you have to wait for your first appointment?

* 11. Was the length of time you had to wait for your first appointment acceptable to you?

* 12. Were you offered a range of times and venues to attend?

* 13. Were the appointment/clinic times convenient for you?

* 14. Was the venue convenient to get to?

* 15. Was the venue satisfactory for you?

* 16. How many sessions did you attend?

* 17. If you only attended once or twice, what was the reason you didn't return? (tick all that apply)

* 18. Were you offered weekly appointments for the first 4 weeks after your quit date?

* 19. Were you offered a choice of medication?

* 20. Was it easy to get hold of your medication?

14% of survey complete.