Questar Customer Support Survey v2
1.
Overall, how satisfied are you with the customer support you received?
Very Dissatisfied
Dissatisfied
Neither Satisfied nor Dissatisfied
Satisfied
Very Satisfied
Very Dissatisfied
Dissatisfied
Neither Satisfied nor Dissatisfied
Satisfied
Very Satisfied
2.
How did you contact the customer support representative?
Phone
Email
Chat
3.
The customer support representative was knowledgeable.
Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
4.
The customer support representative was pleasant and friendly.
Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
5.
What are we doing well?
6.
What could we do better?
7.
On a scale of 0 to 10,
How likely is it that you would recommend Questar to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
8.
If you would like us to contact you regarding your experience, please leave your name, state and contact information.