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Trucking/Transportation Assessment

This assessment will allow you to compare your company to industry best practices and participate in a 1-hour review to discuss opportunities for your company to enhance their transportation strategy, process, and effectiveness.
1.Contact Information
2.Your Job title or function
3.What type of transportation company is your business?
4.Company Revenue
5.Number of drivers in your fleet
6.Number of shipments you manage on a weekly basis
7.PLANNING/STRATEGY/MARKET
Not Sure
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Your company has a documented vision and strategy and it has been shared with all employees.
Your business model or strategic plan is well-defined to make your value proposition superior to your competition.
You know your competition's service offerings, pricing practices, and competitive advantages.
You have strong relationships with service partners that consist of effective communication, common goals, and mutual collaboration.
KPIs exist to address financial, service, and operational goals.
8.RISKS
Not Sure
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Risks are actively documented, evaluated, and prioritized for analysis.
Your business approaches risk management as a continuous process, not as a discrete event.
Contingency plans are documented and reviewed.
9.SUSTAINABILITY
Not Sure
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
You have implemented a sustainability strategy that aligns with your business goals.
You have created a sustainability team that includes management and employees.
Energy or fuel efficiency is encouraged within your internal communications and conversations.
10.PROCESS
Not Sure
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Your business processes are documented to help achieve consistency, scalability, and compliance.
You have training documentation to help you stay effective and ensure that employees have the skills and knowledge needed to perform their jobs.
Preventative maintenance is an active program on both transportation and material handling equipment.
Your company has established a safe-driving program to reduce preventable accidents.
Your company has established a safety program to promote a strong safety culture.
The flow of shipments inside your facility is well-defined, documented, and efficient.
Your billing process is seamless, accurate, and timely.
11.SERVICE
Not Sure
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Real time shipment visibility is a critical component of your value proposition.
You have established service metrics to measure customer satisfaction.
Customer concerns are evaluated and addressed within 24 hrs.
Customer reviews are performed on a scheduled basis to provide an overview of the relationship and opportunities that exist.
12.PERFORMANCE
Not Sure
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
You have metrics in place for all business processes to help monitor results, make informed decisions, and identify areas for improvement.
You have reporting in place to consistently evaluate individual employee performance.
Operational performance is evaluated daily, and adjustments are made as needed.
Transportation routes are evaluated regularly to reduce costs.
Your company is using route optimization software to improve efficiency, reduce cost/miles, and improve customer service.
13.COST
Not Sure
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
You have a good understanding of your fixed and variable costs.
Cost per mile is calculated to measure the impact of management decisions.
Total transportation/facility costs are routinely evaluated to identify cost reduction opportunities.
You have access to real-time information analytics to ensure that your managers can target excess costs.
Your assets are utilized to their fullest potential to improve overall organization performance.
14.INFORMATION TECHNOLOGY
Not Sure
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Information technology is a critical component of your business strategy.
You actively use technology to its fullest to streamline processes, increase visibility, minimize paperwork, and automate activities throughout your daily operation, and with your clients.
You are using Fleet management software to manage, track, and maintain the vehicles in your fleet.
You have recently completed a cyber security assessment to evaluate the organization's defenses against cyber threats.
Your technology infrastructure is current and easily communicates with your clients.
15.Please provide the top 3 issues you face within trucking/transportation business?
LCTCS of MEP LA’s Team works with Louisiana Trucking and Transportation companies to evaluate areas that are critical to establish and maintain a strong company. The results of the Trucking/Transportation Assessment will identify and offer recommendations with a Trucking/Transportation expert.

By submitting this assessment, you may be asked to take part in an independent follow-up survey to measure the impacts of your work with us. Your feedback is invaluable and will help us improve our services to make sure we are helping our manufacturing ecosystem to be more productive. Thank you for your cooperation.