2017 Cardinal Components - Customer Satisfaction Survey

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* 1. CUSTOMER SERVICE

	1 Poor	2	3	4	5	6	7	8	9	10 Good	N/A
Submitting price on time	Submitting price on time 1 Poor	Submitting price on time 2	Submitting price on time 3	Submitting price on time 4	Submitting price on time 5	Submitting price on time 6	Submitting price on time 7	Submitting price on time 8	Submitting price on time 9	Submitting price on time 10 Good	Submitting price on time N/A
Responsiveness	Responsiveness 1 Poor	Responsiveness 2	Responsiveness 3	Responsiveness 4	Responsiveness 5	Responsiveness 6	Responsiveness 7	Responsiveness 8	Responsiveness 9	Responsiveness 10 Good	Responsiveness N/A
Ease of contact	Ease of contact 1 Poor	Ease of contact 2	Ease of contact 3	Ease of contact 4	Ease of contact 5	Ease of contact 6	Ease of contact 7	Ease of contact 8	Ease of contact 9	Ease of contact 10 Good	Ease of contact N/A

Other (please specify)

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* 2. PRODUCTS AND QUALITY

	1 Poor	2	3	4	5	6	7	8	9	10 Good	N/A
Product Quality	Product Quality 1 Poor	Product Quality 2	Product Quality 3	Product Quality 4	Product Quality 5	Product Quality 6	Product Quality 7	Product Quality 8	Product Quality 9	Product Quality 10 Good	Product Quality N/A
Packaged to minimize damage	Packaged to minimize damage 1 Poor	Packaged to minimize damage 2	Packaged to minimize damage 3	Packaged to minimize damage 4	Packaged to minimize damage 5	Packaged to minimize damage 6	Packaged to minimize damage 7	Packaged to minimize damage 8	Packaged to minimize damage 9	Packaged to minimize damage 10 Good	Packaged to minimize damage N/A
Corrective Action Effectiveness	Corrective Action Effectiveness 1 Poor	Corrective Action Effectiveness 2	Corrective Action Effectiveness 3	Corrective Action Effectiveness 4	Corrective Action Effectiveness 5	Corrective Action Effectiveness 6	Corrective Action Effectiveness 7	Corrective Action Effectiveness 8	Corrective Action Effectiveness 9	Corrective Action Effectiveness 10 Good	Corrective Action Effectiveness N/A
On-Time Delivery	On-Time Delivery 1 Poor	On-Time Delivery 2	On-Time Delivery 3	On-Time Delivery 4	On-Time Delivery 5	On-Time Delivery 6	On-Time Delivery 7	On-Time Delivery 8	On-Time Delivery 9	On-Time Delivery 10 Good	On-Time Delivery N/A

Other (please specify)

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* 3. OTHER

	1 Poor	2	3	4	5	6	7	8	9	10 Good	N/A
Cost Competitiveness	Cost Competitiveness 1 Poor	Cost Competitiveness 2	Cost Competitiveness 3	Cost Competitiveness 4	Cost Competitiveness 5	Cost Competitiveness 6	Cost Competitiveness 7	Cost Competitiveness 8	Cost Competitiveness 9	Cost Competitiveness 10 Good	Cost Competitiveness N/A
Technical Help	Technical Help 1 Poor	Technical Help 2	Technical Help 3	Technical Help 4	Technical Help 5	Technical Help 6	Technical Help 7	Technical Help 8	Technical Help 9	Technical Help 10 Good	Technical Help N/A
Over All Satisfaction	Over All Satisfaction 1 Poor	Over All Satisfaction 2	Over All Satisfaction 3	Over All Satisfaction 4	Over All Satisfaction 5	Over All Satisfaction 6	Over All Satisfaction 7	Over All Satisfaction 8	Over All Satisfaction 9	Over All Satisfaction 10 Good	Over All Satisfaction N/A

Additional Comments / Suggestions

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* 4. NAME (Optional)