Customer Satisfaction Survey Question Title * 1. How likely is it that you would recommend this company to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 2. Overall, how satisfied or dissatisfied are you with our company? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied Question Title * 3. Which of the following words would you use to describe our products? Select all that apply. Reliable High quality Useful Unique Good value for money Overpriced Impractical Ineffective Poor quality Unreliable Question Title * 4. How well do our products meet your needs? Extremely well Very well Somewhat well Not so well Not at all well Question Title * 5. Products and Services 1 - Poor 2 3 4 5 - Excellent N/A How would you rate the quality of the product? How would you rate the quality of the product? 1 - Poor How would you rate the quality of the product? 2 How would you rate the quality of the product? 3 How would you rate the quality of the product? 4 How would you rate the quality of the product? 5 - Excellent How would you rate the quality of the product? N/A How would you rate the value for cost of the product? How would you rate the value for cost of the product? 1 - Poor How would you rate the value for cost of the product? 2 How would you rate the value for cost of the product? 3 How would you rate the value for cost of the product? 4 How would you rate the value for cost of the product? 5 - Excellent How would you rate the value for cost of the product? N/A How responsive have we been to your questions or concerns about our products? How responsive have we been to your questions or concerns about our products? 1 - Poor How responsive have we been to your questions or concerns about our products? 2 How responsive have we been to your questions or concerns about our products? 3 How responsive have we been to your questions or concerns about our products? 4 How responsive have we been to your questions or concerns about our products? 5 - Excellent How responsive have we been to your questions or concerns about our products? N/A Question Title * 6. How likely are you to purchase any of our products again? Extremely likely Very likely Somewhat likely Not so likely Not at all likely Question Title * 7. How long have you been a customer of our company? This is my first purchase Less than six months Six months to a year 1 - 2 years 3 or more years I haven't made a purchase yet Question Title * 8. Do you have any other comments, questions, or concerns? Question Title * 9. Contact Information (optional) Name Company Address Address 2 City/Town State/Province -- select state -- AL AlabamaAK AlaskaAS American SamoaAZ ArizonaAR ArkansasCA CaliforniaCO ColoradoCT ConnecticutDE DelawareDC District of ColumbiaFM Federated States of MicronesiaFL FloridaGA GeorgiaGU GuamHI HawaiiID IdahoIL IllinoisIN IndianaIA IowaKS KansasKY KentuckyLA LouisianaME MaineMH Marshall IslandsMD MarylandMA MassachusettsMI MichiganMN MinnesotaMS MississippiMO MissouriMT MontanaNE NebraskaNV NevadaNH New HampshireNJ New JerseyNM New MexicoNY New YorkNC North CarolinaND North DakotaMP Northern Mariana IslandsOH OhioOK OklahomaOR OregonPW PalauPA PennsylvaniaPR Puerto RicoRI Rhode IslandSC South CarolinaSD South DakotaTN TennesseeTX TexasUT UtahVT VermontVI Virgin IslandsVA VirginiaWA WashingtonWV West VirginiaWI WisconsinWY Wyoming ZIP/Postal Code Email Address Phone Number Question Title * 10. Would you like to be contacted by Coffin Turbo Pump in regards to this survey? Yes No Done